Job summary
This is an exciting opportunity for a Healthcare Assistant to join the Coastal Primary Care Network; a community team made up of Community Nurses, Therapists and Community Matrons.

The role requires someone to deliver high standards of health care to patients within their own homes, care homes, the travelling community and in clinics, by assessing, planning, implementing and evaluating packages of care.

Applicants should be good communicators, have obtained some experience of working within a healthcare setting, be caring, compassionate and deliver a high-standard of patient centred care.

Interviews will be conducted Face-to-Face in King's Lynn week commencing 23rd November.

Main duties of the job
A typical day involves:

• Undertaking basic observations including blood pressure, oxygen saturation, blood glucose monitoring, pulse and respiration rates.
• Supporting administration of insulin for diabetic patients.
• Undertaking basic wound care, including dressing changes and simple wound assessment.
• Provision of basic pressure relieving equipment and pressure ulcer risk assessment and advice.
• Venepuncture
• Simple catheter care
• Ability to organise your day, adopt flexibility to different patient needs and that of the service.

The ability to work as part of the team and to have a flexible approach to work is essential. There is clear competency and training programme in place to support you to obtain the skills required for this role.

The service operates between 8.00am - 6.00pm, seven days a week, and you will be required to work shifts between these times.

About us
Please note, the selection processes at East of England Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Unfortunately, this role does not meet the criteria for sponsorship under the Skilled Worker or Health and Care Worker visa routes. Applications from candidates requiring sponsorship to work in the UK cannot be considered.

Details
Date posted: 04 November 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year pro rata per annum
Contract: Permanent
Working pattern: Full-time, Part-time, Flexible working
Reference number: 839-8396669-GP
Job locations: Heacham Nurses' Base, 26 Stathe Road, Heacham, PE31 7EE, United Kingdom

Job responsibilities
Key Areas of Responsibility

• To contribute to the delivery of care packages for patients, for patients with long term conditions, palliative care and rehabilitation needs, to achieve quality of life and independence where possible.
• To work within the integrated team to facilitate early discharge from hospital
• To work within the integrated team to prevent unnecessary admission to hospital
• To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

Clinical
The post holder will:

• Apply competency based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner, following a prescribed treatment.
• Plan and prioritise own visits to delegated patients and ensure these are documented in personal work diary.
• Ensure patient held records are completed for each visit and that SystmOne inputting is completed on a daily basis.
• Make basic judgements on patients response to prescribed treatment/care plans, and report findings to a qualified practitioner.
• Liaise with other healthcare professionals as required.
• Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.
• Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.
• Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. taking blood sugars

Additional responsibilities

• Venepuncture, supervising, transfers and passive exercises.
• Be responsible for ensuring equipment is used safely, following relevant training and that it is maintained appropriately.
• Contribute to the requisitioning of supplies and equipment through electronic ordering systems.
• Work with qualified practitioners with group work/clinics as required.
• Demonstrate an awareness and understanding of consent and gain consent as appropriate following organisational policies.
• Share responsibility of indirect patient contact tasks such as answering telephones, arranging appointments, processing referrals and inputting activity data.
• Undertake health promotion / education as required, e.g. smoking cessation, falls etc.
• Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.

Person Specification
Qualifications
Essential:

• NVQ 2, or equivalent knowledge and experience demonstrated in application

Desirable:

• NVQ 3

Experience
Essential:

• Experience of working within a health care setting

Skills, Abilities and Knowledge
Essential:

• Able to communicate effectively using the English language in both verbal and written form
• Good interpersonal skills
• Highly motivated
• Able to provide high standards of care
• Tact & diplomacy
• Empathy & sensitivity
• Ability to use own initiative
• Good observational & reporting skills
• Ability to manage stressful situations
• Be a team player
• Work flexibly to accommodate patient/service needs
• Overcome barriers to understanding, e.g. patients' with hearing or cognitive impairment.
• Have basic IT and standard keyboard skills.
• Be able to kneel, bend and stoop, and work in cramped environments
• Be able to manoeuvre limbs of around 5-6 kg
• Be able to manoeuvre patients using handling aids

Personal and People Development
Essential:

• Ability to manage within stressful situations
• Ability to work within a team

Other
Essential:

• Must hold full and valid and driving licence and have access to a vehicle

Communication
Essential:

• Tact and diplomacy
• Empathy and sensitivity
• Ability to use own initiative

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)
Essential:

• Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults.

Employer details
Employer name: East of England Community Health and Care NHS Trust
Address: Heacham Nurses' Base, 26 Stathe Road, Heacham, PE31 7EE, United Kingdom
Employer's website: https://www.eastofenglandcommunityhealthandcare.nhs.uk/

For questions about the job, contact: Clinical Lead, Helene Sullivan, helene.sullivan@nhs.net, 07788415149

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.