Job summary
Head of Capacity and Flow (Cross site) is responsible for ensuring Trust capacity is used to maximum efficiency whilst maintaining safety and quality at all times. The post holder will be the management lead for the site and patient flow across the sites. This will include both Emergency and Elective flows and ensuring strong oversight of discharge plans on a daily basis. The Head of Site Management will work collaboratively with Divisional teams, departments and external partners to provide assurance that robust systems for site and patient flows are in place and that high quality patient-led services are delivered consistently. In collaboration with Divisional teams the post holder will ensure Trust wide operational priorities are identified and delivered on a daily basis with robust plans from the Division for out of hours particularly.

The post holder will be responsible for the oversight and the patient flow remit will include oversight of timely patient access to assessment areas from ED, access to specialty wards along with close liaison with the discharge hubs. This is a crucial role working closely with teams both internally and externally to deliver key Trust objectives in meeting patient access standards and safe discharge to the community with partners. The post holder will jointly lead the site team, ensuring that all aspects of the service provided meet the objectives established for this team at all times.

Main duties of the job

• To be familiar with and adhere to the policies and procedures of the Trust. Behave and act at all times in accordance with the Trust Values.
• To achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
• To participate fully in the performance and development review (appraisal) process and undertake Continuing Professional Development as required.
• To participate in surveys and audits as necessary in order to enable the Trust to meet its statutory requirements.
• To be aware of the Trust's emergency planning processes and follow such processes as necessary, in the event of an unexpected incident.
• This job description is not exhaustive. Staff may be required to undertake any other duties at the request of the line manager, which are commensurate with the band, including project work, internal job rotation and absence cover.

About us
A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI
We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.

Job responsibilities
Please see attached Job Description for further details.

For further questions please do not hesitate to reach out.

Qualifications
Essential

• Relevant clinical qualification BSc or first degree in nursing / health related subject
• Relevant post registration clinical qualification
• Management qualification or equivalent level of experience
• Masters degree or equivalent level of experience and knowledge

Experience
Essential

• Experience at a senior level in relevant practice
• Experience of managing site and discharge teams
• Prior achievement in devising effective strategies to manage patient flow
• Evidence of operational and budget management
• Experience of cross organisational working with partner agencies (ie with CCG/LA colleagues and voluntary sector
• Evidence of leading successful teams
• Evidence of professional leadership
• Experience of managing practice performance
• Evidence of implementing innovative practice
• Evidence of working and managing across all disciplines

Desirable

• Previous experience in a comparable NHS role

Skills
Essential

• Good working knowledge of Clinical Governance and patient quality initiatives
• Current knowledge of health policy and national priorities.
• Knowledge of developments in healthcare, including patient safety, patient flows improvement programmes
• Knowledge of workforce/nursing developments, patient flows and discharge
• Excellent interpersonal skills and team work
• Evidence of effective verbal and written communication skills
• Evidence of complex problem solving skills and ability to effectively prioritise own and others workload
• Ability to influence and persuade others in the promotion of quality patient care
• Ability to resolve conflict
• Ability to make decisions and be accountable for them
• Expertise in the management of patient flows (site and discharge)
• Ability to work across professional and organisational boundaries as a key enabler for emergency care delivery
• A working understanding of delivering the NHS constitutional standards (4 hour Emergency Care standard, 18 weeks RTT and prioritising cancer access for patients)
• Ability to compile, analyse and disseminate complex information.
• Ability to plan own and teams workload and manage time efficiently
• Highly motivated
• Positive attitude
• Proactive approach
• Lateral thinking

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details
Employer name East Sussex Healthcare NHS Trust
Address cross site, ., BN21 2UD, United Kingdom
Employer's website http://jobs.esht.nhs.uk/ (Opens in a new tab)

Employer contact details
For questions about the job, contact: Deputy director of Operations, Jon Buckley, Jon.Buckley@nhs.net, 07977945951

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).