Ellern Mede Group
Therapeutic Support Worker

The closing date is 06 December 2026

Job summary
Queensway Hospital is looking for a Therapeutic Support Worker to join our nursing and multidisciplinary team. We support adults aged 18-65 with complex mental health needs, including trauma and personality-related difficulties. Some patients also have autism, ADHD, functional neurological disorder or co-occurring disordered eating.

Main duties of the job

• Build trusting relationships with patients, taking time to understand their needs, preferences and ways of communicating.
• Use communication aids where needed.
• Support planned one-to-one sessions, therapeutic groups and activities, helping patients work towards goals agreed with the multidisciplinary team.
• Use calm, trauma-informed approaches to help patients manage distress.
• Follow agreed care plans to support coping skills, reduce self-harm and minimise restrictive practice.
• Support patients with meals and any associated distress where this is part of their care plan.
• Help patients take part in community activities and Section 17 leave, following leave authorisations, risk assessments and agreed staffing arrangements.
• Carry out allocated care and observations, noticing changes in presentation and reporting concerns promptly to the nurse in charge.
• Keep clear, accurate and timely records on EMIMS, including the work completed, the patient's response and any concerns or progress.

About us
Queensway Hospital is a Mental Health service in association with the Ellern Mede Group

We provide individualised, person-centred care for our patients. Our multidisciplinary team (MDT) collaborates with patients, families, and professionals to enhance mental health and wellbeing. Care is delivered across the spacious Elizabeth Ward, with Elizabeth Lower downstairs and Elizabeth Upper upstairs.

Details
Date posted: 09 November 2026
Pay scheme: Other
Salary: £14.40 an hour
Contract: Permanent
Working pattern: Full-time
Reference number: oc-1793968228-J6AAO
Job locations: Rotherham, S60 3AZ, United Kingdom

Job description
Job responsibilities
You will spend time with patients individually and in groups, helping them manage distress, practise coping skills and take part in everyday activities. Working alongside the Psychology team, Occupational Therapy and nursing staff, you will help put agreed therapeutic plans into practice on the ward and in the community.

You will report directly to the Ward Manager and work as part of the healthcare support team. Planned therapeutic work will be agreed with the psychologist (who will offer clinical supervision and guidance), Ward Manager and nurse in charge, alongside the care and safety needs of the ward. You will work within your training and competence, following each patient's care plan.

Person Specification
Experience
Essential

• Demonstrable experience working with young people and adults in a supporting capacity
• Knowledge of issues experienced by young people and adults, particularly in relation to mental health problems and eating distress
• Experience of devising and coordinating care plans in a health setting
• Experience of conducting risk and needs assessments in a health setting
• To have an understanding of safeguarding issues.

Desirable

• Evidence of relevant experience and a commitment to continued professional development

Qualifications
Essential

• Psychology degree
• Communication skills: Excellent verbal and written communication skills are necessary for maintaining effective communication with patients, families, and colleagues.
• High standards of report writing.

Desirable

• Evidence of organisation and time management skills

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Ellern Mede Group
Address: Rotherham, S60 3AZ, United Kingdom
Employer's website: https://www.ellernmede.org

Employer contact details
For questions about the job, contact: Recruitment, Anna Meszaros, Anna.Meszaros@ellernmede.org, 02032097900

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