Job summary
Join Our Growing Pharmacy Team

Are you organised, proactive and passionate about improving patient care?

Farnham Primary Care Network is looking for a Pharmacy Dispenser to join our friendly and supportive Pharmacy Team. This is an exciting opportunity to play a key role in helping patients receive safe, effective and timely medicines support while working alongside Clinical Pharmacists, Pharmacy Technicians, GPs and other healthcare professionals.

You'll be part of a forward-thinking team that is committed to improving patient outcomes, supporting staff development and delivering high-quality care across our local community.

Whether you already have experience in primary care, community pharmacy or another healthcare setting, this role offers the opportunity to further develop your skills and contribute to healthcare initiatives.

Main duties of the job
What You'll Be Doing

As a Pharmacy Dispenser, you'll provide administrative and patient support to the Pharmacy Team and help deliver a range of medicines optimisation services across the PCN.

About us
About Farnham PCN

Farnham Primary Care Network brings together GP practices and healthcare professionals to provide high-quality, patient-centred care to over 50,000 patients across the Farnham area.

We are committed to innovation, collaboration and continuous improvement, creating an environment where staff feel supported, valued and empowered to develop their careers. Our Pharmacy Team plays a key role in improving medicines safety, supporting patients with long-term conditions and delivering high-quality clinical services across the PCN.

Job responsibilities
Your responsibilities will include:

• Supporting Clinical Pharmacists and Pharmacy Technicians with medicines optimisation projects.
• Contacting patients to arrange blood tests, medication reviews and follow-up appointments.
• Liaising with community pharmacies, hospital teams and GP practices to resolve medication-related queries.
• Updating and maintaining accurate patient records.
• Supporting medicines reconciliation following hospital discharge.
• Assisting with prescribing initiatives, audits and service improvement projects.
• Helping to improve repeat prescribing processes and patient safety systems.
• Supporting delivery of Quality and Outcomes Framework (QOF) targets and other enhanced services.
• Communicating medicines-related information to practice staff and healthcare professionals.
• Attending team meetings and contributing ideas to improve patient care and service delivery.
• Promoting the safe, effective and cost-efficient use of medicines.

About You
We're looking for someone who is:

• Friendly, approachable and professional.
• Motivated and keen to learn.
• Compassionate and patient-focused.
• Reliable and adaptable.
• Confident communicating with patients and healthcare professionals.
• Able to manage competing priorities in a busy healthcare environment.
• Passionate about delivering high-quality care and service improvement.

Benefits
We believe our staff are our greatest asset, and we're committed to supporting their wellbeing, development and career progression.

We offer:

• NHS Pension Scheme.
• Ongoing training and professional development opportunities.
• Opportunities to develop a career within Primary Care and Pharmacy Services.
• Supportive and experienced multidisciplinary team.
• Health and wellbeing support.
• Staff events and social activities.
• Staff discount schemes.
• Free on-site parking at participating practices.
• Opportunity to make a meaningful difference to patient care within your local community.

Additional Requirements

• Enhanced DBS check required.
• Access to own transport and willingness to travel between PCN sites.

Person Specification
Experience
Essential

• Experience working in a healthcare environment.
• Excellent communication and interpersonal skills.
• Strong organisational and time-management skills.
• Ability to work independently while contributing positively to a team. Good problem-solving and prioritisation skills.
• Willingness to undertake training requirements.

Desirable

• Experience working in Primary Care or General Practice.
• Knowledge of medicines management processes.
• Experience working with patients over the telephone and managing healthcare appointments.

Qualifications
Essential

• It is essential to have NVQ level 2 in Pharmacy Services (or equivalent such as NPA or Buttercups).
• GCSE grades A-C in key subjects (or equivalent)

Desirable

• Experience using GP clinical systems such as EMIS.
• Good Microsoft office and Outlook skills.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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