Job summary
We are looking for a dedicated and compassionate Health Care Assistant to join our friendly and supportive team. Providing an excellent opportunity to showcase your skills and develop your career within the practice.

In this role, you will play an important part in delivering high-quality patient care, supporting our clinical team, and contributing to the smooth running of the practice. You will work closely with GPs, nurses, and other healthcare professionals, providing direct patient care, assisting with clinical procedures, promoting health and wellbeing, and enhancing the overall patient experience. This role offers variety, professional development opportunities, and the chance to make a meaningful difference to the lives of our patients every day.

Main duties of the job
The following are the core responsibilities of the Healthcare Assistant. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

• Undertake new patient and NHS health checks
• Support the practice nurse with health promotion programmes
• Carry out baseline observations such as pulse oximetry, blood pressure, temperature, pulse rate, recording findings accurately
• Undertake wound care, dressings and other clinical tasks as required
• Support the practice nurse with the management of chronic disease clinics
• Carry out BMI checks as directed
• Act as a chaperone as required
• To undertake phlebotomy
• Administer flu vaccinations
• Carry out ECGs as requested
• Ensure specimens are recorded and ready for onward transportation
• Ensure the clinical area is adequately stocked and prepared for each session
• Ensure clinical waste is removed from the clinical area and sharps bins replaced in accordance with the practice IPC policy
• Deliver opportunistic health promotion where appropriate
• Carry out any other tasks as directed by the lead nurse in support of patient care

About us
Due to our now 4 practice sites this enables ease of attendance locally to our patients, a greater number of appointments offered and a wider range of services made available.

Our patients have the option of attending any of our 4 sites situated in CV1, CV2, CV5, CV6 areas of Coventry.

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, youll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Job responsibilities
Working under the direct supervision of the Practice Nurses, the Healthcare Assistant will assist the Practice clinical team in the provision and delivery of specific programmes of patient care. The primary duties and responsibilities of a Health Care Assistant are:

• New patient health checks
• Phlebotomy
• Dressings
• NHS Health Checks
• Weight Management
• Administration of vaccinations appropriate to training and qualifications
• Urinalysis
• Processing and management of laboratory samples requested by GPs/Nurses
• Vaccine/cold chain storage, monitoring and recording
• Clearing and re-stocking consulting rooms
• Ordering and maintaining an adequate stock of consumables
• Preparing equipment before, during and minor operations and supporting Clinician
• Helping to raise awareness of health and well-being and how it can be promoted
• Chaperoning and assisting patients who are being examined by another clinician.
• Maintain general tidiness and cleanliness of nurses and treatment rooms
• Ordering of Health Promotion Literature
• Attend and participate in any Practice meetings when required.
• Any other delegated duties appropriate to the post

Required qualifications/skills are
Proven experience as a Health Care Assistant or in a similar role within a GP practice or care setting

Person Specification
Experience
Essential

• Confident working with members of the public in a supportive and professional manner
• Brings experience from a healthcare environment, understanding the importance of patient care and confidentiality

Desirable

• Have previous experience within a primary care setting
• Possess a good understanding of infection prevention and control procedures

Qualifications
Essential

• GCSE grade A to C in English and Maths
• Phlebotomy training
• Literate and able to perform basic numerical calculations
• Fluent in spoken and written English
• Ability to accurately receive, record and relay information both verbally and written
• Computer skill including working with the EMIS Web clinical system
• Ability to work on own initiative
• Ability to organise delegated work

Desirable

• Qualified to NVQ level 3 in Health and Social Care Candidates with health care support experience will be at an advantage.
• Candidates must demonstrate a willingness to learn other skills.
• Experience of dealing with the public face to face and over the telephone Flexible with working hours, when needed.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.