Job summaryThe Quality Matron is responsible for supporting the Clinical Service Manager for Urgent and Emergency (UEC) and Head of Clinical Pathway for UEC with the clinical quality agenda across the Urgent and Emergency Care teams in GMMH. The UEC teams include Home Based Treatment Team (HBTT), Mental Health Liaison Team (MHLT), Mental Health Urgent Triage (MHUT) and NHS 111.
The post holder will provide clinical leadership to each of the UEC Teams and provide and direction for staff in maintaining clinical standards of care and in implementing clinical and quality service improvements. This includes ensuring that Care Quality Commission (CQC) essential standards are met and exceeded.
Matrons are vital to delivering high quality care to patients and their relatives across the NHS and the wider health and care sector. They are instrumental in promoting high standards of clinical care, reducing health inequalities and promoting equality for all, workforce retention and recruitment, staff education and development, compassionate, inclusive leadership and patient safety.
The matron's role is the cornerstone of improving the quality of patient care. They do this through visible inclusive leadership and engagement with patients and families, frontline staff and senior management teams. Matrons provide key assurance to the board, providing evidence that the organisation is delivering safe care and supporting and developing staff to fulfil their roles.
Main duties of the jobThe Matron for Quality will support the Head of Clinical Pathway and wider team to deliver clinical leadership, ensuring the delivery of safe, effective high quality clinical care and consistent achievement of care standards.
About usGreater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
DetailsDate posted: 04 August 2026
Pay scheme: Agenda for change
Band: Band 8a
Salary: £57,528 to £64,750 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 437-8161708
Job locations: Greater Manchester Mental Health - UEC Trust Wide, Atherleigh Way, Greater Manchester, M25 3BL, United Kingdom
Job responsibilities- Inclusive leadership, professional standards and accountability
- Governance, patient safety and quality
- Workforce planning and resource management
- Patient experience and reducing health inequalities
- Performance and operational oversight
- Digital and information technology
- Education, training and development
- Research and development
- Collaborative working and clinical effectiveness
- Service improvement and transformation
Person SpecificationEducation and QualificationEssential- Registered Mental Health Nurse
- Evidence of post qualification clinical training/professional development.
- Extensive experience of working in an urgent and emergency care mental health services in a leadership/managerial position.
Desirable- Evidence of ongoing professional development
- A degree or equivalent in leadership and management
ExperienceEssential- Experience of working with service users experiencing mental health difficulties in urgent and emergency setting.
- Audit and research practices relevant to clinical area
- Quality improvement Delivery
Desirable- Experience of high level clinical risk assessment and management
- Delivery of clinical education
- QI training at silver level
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer detailsEmployer name: Greater Manchester Mental Health NHS Foundation Trust
Address: Greater Manchester Mental Health - UEC Trust Wide, Atherleigh Way, Greater Manchester, M25 3BL, United Kingdom
Employer's website: Apply through our website
Employer contact detailsFor questions about the job, contact:
Clinical Service Manager
Abigail Webster
abigail.webster@gmmh.nhs.uk
