Job summary
Help shape brighter futures for children and young people at Hockley House.

Hockley House is a pioneering new children's home in Romsey for young people aged 12-18 with complex emotional, behavioural and mental health needs. As Hampshire's first residential home to bring together social care, healthcare and education in one setting, we're helping children build stability, resilience and brighter futures through intensive, trauma-informed support.

Joining Hockley House as a Support Worker is a rare opportunity to be part of a brand-new service. Working alongside residential, health and education professionals, you'll help create a safe, nurturing environment where young people can build confidence, develop independence and achieve positive outcomes.

Main duties of the job

• Build positive, trauma-informed relationships with children, young people, families and professionals.
• Provide high-quality physical, emotional and practical support in a safe and nurturing environment.
• Support children and young people to achieve positive outcomes in education, life skills and personal development.
• Contribute to care plans, maintain accurate records and prepare reports for families and professional agencies.
• Promote safeguarding and wellbeing through effective risk assessment and safe working practices.
• Work collaboratively as part of a multi-disciplinary team to deliver therapeutic care and support plans.

What we are looking for

• A Level 3 Diploma in Residential Childcare, or the willingness to achieve this qualification with our support.
• An understanding of child development, safeguarding and trauma-informed care.
• Excellent communication and relationship-building skills.
• A compassionate, resilient and child-centred approach.
• The ability to remain calm and adaptable in challenging situations.
• Confidence using IT systems and maintaining accurate records.

About us
Hockley House is proud to be rated Good in all areas by Ofsted, demonstrating our commitment to delivering high-quality care and support. This achievement reflects the dedication of our team and the strong, positive culture we have built together. Our Ofsted rating provides external recognition of the good practice that takes place every day, giving staff the confidence that they are part of a service that is respected and making a real difference. If you are looking for a rewarding role within a supportive, professional, and forward-thinking organisation, Hockley House is a great place to work, develop your career, and help transform young lives.

Benefits

• Career development: one-off payment of £500 on successful completion of Level 3 Diploma in Residential Childcare (if you do not already hold this)
• Supportive environment: inclusive, friendly and collaborative team that values and supports one another
• Employee support: Health Assured's comprehensive Employee Assistance Programme, including 24/7 support, wellbeing resources, and legal and financial advice
• Competitive benefits: generous annual leave entitlement, occupational sick pay and access to the Local Government Pension

Our service operates all year-round 24/7 and your shift pattern will include some bank holidays, weekends and sleep in duties. Enhancements are paid.

We're unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Details
Closing date: 19 November 2026
Salary: £28,697 to £31,573 a year plus Market Supplement of £3,000 per annum
Contract: Permanent
Working pattern: Full-time
Reference number: F0017-26-0211

Job locations
Elizabeth II Court, The Castle, Winchester, Hampshire, SO23 8UB
Hockley House, Hayter Gardens, Romsey, Hampshire, SO51 7QU

Person specification
Please see link to Candidate Pack for qualifications and knowledge, skills and experience (essential and desirable).

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Contact
For questions about the job, contact: care.careers@hants.gov.uk

Hampshire County Council's privacy notice is available on the employer website.