Package Description: Start or Grow Your Healthcare Career with a Team That Values You

If you're passionate about helping others and want a role where every shift matters, this could be the perfect opportunity. As a Bank Health Care Support Worker, you'll make a direct difference to patients' lives while gaining valuable experience within a busy and rewarding healthcare setting.

At Great Western Hospital, you'll join a supportive team that values compassion, teamwork, and professional development. Whether you're beginning your healthcare career or bringing existing care experience, you'll have the opportunity to build new skills, work flexibly, and play an important role in delivering outstanding care to our patients and community.

Package Description

As a Bank Health Care Support worker, you'll be part of our valued team based at Great Western Hospital. You will feel valued within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £13.64 per hour with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year

Why This Role Is So Rewarding

This is more than a support role, it's an opportunity to make a genuine difference to patients every day. You'll:

• Deliver hands-on care that improves patient comfort, wellbeing, and recovery.
• Support patients to maintain their independence and dignity.
• Become a valued member of a supportive healthcare team.
• Build relationships with patients and their families during important moments in their care journey.
• Gain experience across a variety of clinical settings, including dressing and fracture clinics.
• Help ensure a safe and clean care environment through excellent infection control practices.
• Develop your healthcare skills while working alongside experienced professionals.
• Play an important role in delivering compassionate, high-quality patient care.

Person Specification

Essential Criteria

• Good general education.
• Care Certificate, or willingness to achieve within an agreed timeframe.
• Experience of working under supervision and supporting colleagues within a team environment.
• Experience of delivering patient-centred care.
• Ability to work effectively within a multidisciplinary team and recognise own limitations.
• Good typing, data entry, organisational, and time management skills.
• Ability to safely undertake patient moving and handling and delegated nursing/therapy tasks following training.
• Self-motivated, proactive, and committed to delivering high standards of care.

Desirable Criteria

• Experience of working within community healthcare services, the NHS, or an acute/urgent care setting.
• Basic wound care knowledge and skills.
• Full UK driving licence and access to a vehicle during working hours.

For full details of this role, please refer to the attached Job Description.

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.

As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you'll work for is part of HCRG Care Group Holdings Limited and by applying for this job we'll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

Person Specification

Qualifications

Essential

• Good general education. Care Certificate, or willingness to achieve within an agreed timeframe. Experience of working under supervision and supporting colleagues within a team environment. Experience of delivering patient-centred care. Ability to work effectively within a multidisciplinary team and recognise own limitations. Good typing, data entry, organisational, and time management skills. Ability to safely undertake patient moving and handling and delegated nursing/therapy tasks following training. Self-motivated, proactive, and committed to delivering high standards of care.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: HCRG Care Group
Address: HCRG Care Group, Swindon, SN3 6BB, United Kingdom
Employer's website: https://www.hcrgcaregroup.com/

Employer contact details

For questions about the job, contact:
Recruitment Team
HCRG Care Group
ask.hr@hcrgcaregroup.com