HCRG Care Group
Bank Wing Pharmacy Technician - HMP Norwich

The closing date is 29 November 2026

Make a difference where it matters most. We are looking for a motivated and dedicated Bank Wing Pharmacy Technician to join our healthcare team. This is a rewarding and varied role, offering the flexibility of bank work while providing the opportunity to contribute directly to high-quality patient care. Working within a wing/ward environment, you will play a vital role in the safe administration and management of medications, ensuring patients receive the medicines they need in a timely and professional manner. You will work closely with the Clinical Lead and Pharmacist Manager to support effective medicines management and maintain the highest standards of patient safety.

As a Bank Wing Pharmacy Technician at HMP Norwich, you'll enjoy the flexibility of bank work while benefiting from the support, development, and rewards of being part of the HCRG Care Group team.

• Flexible Working - Access to all available bank shifts within your business unit, with the ability to self-book shifts that match your skills and availability.

Main duties of the job
This position involves flexible working, professional development opportunities, and participation in various pharmacy services and improvement projects within a prison setting. The role requires strong organisational skills, attention to detail, and the ability to manage competing priorities effectively while maintaining high standards of care.

About us
Established in 2006, HCRG Care Group is one of the UK's leading independent providers of community health and care services. They work with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. The organisation delivers and transforms adult and children's community health services, primary care services including urgent care, sexual health, dermatology, and MSK services as well as adult social care and wellbeing services. HCRG Care Group supports communities across England and directly helps more than half a million people each year, guided by their simple values: we care, we think, we do. They are committed to equal opportunities and welcome applications from a broad, diverse range of people.

Details
Date posted: 11 November 2026
Pay scheme: Other
Salary: £19.38 an hour
Contract: Bank
Working pattern: Flexible working
Reference number: 1573862641

Job responsibilities

• Safely administer medications to patients and carry out medicines management activities in line with policies, procedures, and professional standards.
• Conduct medication audits, stock checks, and controlled medicines monitoring to ensure compliance and patient safety.
• Deliver a high-quality, specialist pharmacy service within a secure prison environment, adhering to national and local policies.
• Provide a medicines administration service to patients, ensuring accurate documentation and record keeping.
• Deliver wing-based medicines management support in collaboration with clinical colleagues and the wider multidisciplinary team.
• Support the implementation of medicines management initiatives, service developments, and improvement projects across the prison.
• Contribute to medicines optimisation programmes and support the effective management of prescribing and medication budgets.
• Promote safe and effective pharmacy practice by providing advice, guidance, and training to both patients and staff.
• Work independently within established guidelines, Standard Operating Procedures (SOPs), and Medicines Policies, while recognising when to seek clinical support.
• Maintain high standards of confidentiality, governance, and security at all times within the custodial healthcare setting.
• Collaborate with the Clinical Lead, Pharmacist Manager, and wider healthcare team to deliver safe, effective, and patient-centred care.
• Support continuous quality improvement by identifying opportunities to enhance pharmacy services and patient outcomes.

What We're Looking For
To be successful in this role, you will:

• Be a qualified Pharmacy Technician registered with the General Pharmaceutical Council (GPhC).
• Have experience working within a hospital, primary care, community pharmacy, or healthcare setting.
• Possess a strong understanding of medicines management and safe medication practices.
• Be confident working both independently and as part of a multidisciplinary healthcare team.
• Demonstrate excellent organisational skills and attention to detail when handling medication and patient records.
• Have strong communication and interpersonal skills, with the ability to build positive relationships with patients and colleagues.
• Be comfortable using a range of IT systems and digital healthcare applications.
• Have a good working knowledge of Microsoft Office, including Outlook, Word, and Excel.
• Be able to manage competing priorities effectively while maintaining high standards of accuracy and professionalism.
• Display a flexible, patient-centred approach and a commitment to delivering safe, high-quality care.

Person Specification - Qualifications (Essential)
Qualified Pharmacy Technician registered with the General Pharmaceutical Council (GPhC); Experience in hospital, primary care, community pharmacy, or healthcare setting; Strong understanding of medicines management and safe medication practices.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details
Employer name: HCRG Care Group
Address: HCRG Care Group, HMP Norwich, NR1 4LU, United Kingdom
Employer's website: https://www.hcrgcaregroup.com/

Employer contact details
For questions about the job, contact: Recruitment Team, HCRG Care Group, ask.hr@hcrgcaregroup.com

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