Job summaryOur Clinical Costing Manager will lead the continual development and embedding of Patient Level Information and Costing Systems PLICS across one of the most unique healthcare systems in the British Isles.
Operating outside the NHS but aligned to its best practice, this is a rare opportunity to shape costing methodologies across health, ambulance and social care within a single system. You will take ownership of the PLICS strategy and set workplans, developing and improving costing models, strengthening data quality, and producing insightful analysis that informs service performance, strategic decision making and long term financial sustainability.
Working with finance, digital and operational leaders, you will provide expert interpretation of complex costing data, benchmark services internally and externally, and support business cases, service redesign and performance improvement. This largely autonomous role is ideal for an experienced costing accountant ready to lead, influence and embed patient level costing at scale.
You will be a qualified accountant ACA ACCA CIPFA or equivalent with strong experience as a subject matter expert in healthcare costing, including PLICS or service line reporting, and someone who takes pride in their craft, enjoys influencing at senior level, and is motivated by the opportunity to have visible, system wide impact.
Main duties of the jobThe Analytics Team Manager manages a team of professional analysts / statisticians to provide insight to various stakeholders with either a Departmental, Government or Island-wide focus. Informing effective, evidence-based decisions and driving continuous improvements in performance, service quality or delivery, value for money, strategic priorities and outcomes for Islanders.
The post holder will act with autonomy where expected results are defined at either Head of / Principal or Director level. They are guided by principles, broad occupational policies as well as regulations. As a role model in their data profession and subject matter expert of their service area, they will also possess a broader understanding of the Islands challenges, the Council of Ministers priorities, Government Plan and their Business Plan and how changes in these can affect the demand for data.
The post holder will lead, manage and coach their team in the core competencies required for quantitative and/ or qualitative data professionals and contribute to Government-wide understanding / learning and development initiatives to improve data literacy across the organisation.
About usAt Health and Care Jersey, were not just delivering healthcare - were shaping the future of health and wellbeing for over 100,000 Islanders and visitors. Our dedicated team of over 2,000 professionals provides essential care across 30+ diverse departments, offering a wide range of specialist services from acute and emergency care to community and preventative health initiatives.With state-of-the-art facilities like the brand-new Enid Quenault Health and Wellbeing Centre and exciting plans to modernise our healthcare infrastructure, this is a great time to join us. Whether you're providing frontline patient care, supporting health initiatives in the community, or contributing to vital mental health and social services, your work will make a meaningful impact on people's lives every day.
Job responsibilitiesContributes to discussions with senior stakeholders to influence quantitative and/ or qualitative data approaches and develops key performance measures for data integration and quality.
Maintains a deep understanding of data sources, methods of collection / research and interrogation, to ensure their team have the support / training to administer the most appropriate quality assurance methods. Ensures documentation, change control and testing systems and processes are in place to ensure data is reusable.
Demonstrates broad and in-depth knowledge and experience in the application of technology to create efficient / effective data architecture.
Working with others to integrate systems as a recognised specialist and advisor relating to user needs, generation of ideas, methods tools and leading others in best practice. Applies technology and software relevant to their role (e.g., programming or statistical tool) to an advanced level.
Oversees a range of analytical / statistical techniques of the team. Leads the development of data products / releases that may be complex / sensitive.
Applies logic, creativity and emerging theory to practical situations.
Understands and teaches a wide range of best practice solutions. Explores new methodologies / approaches to quantitative and/ or qualitative data extraction, analysis or provision and develops, implements and ensures adherence to organisation-wide standards and guidelines.
Shares advanced levels of knowledge to guide decision-makers by providing intelligence and coaching / training others in their team. Provides guidance and oversight to their team on how to deal with politically sensitive data / information releases.
Contributes to the development and implementation of organisation wide data ethics / governance policies and practices. Ensures they are adhered to, and in place for the products and services of their team, including legal / best practice frameworks.
Educates others across the organisation to promote a data-driven culture. Enabling them to use and interpret data accurately. Recognising differences in data literacy.
Advocates the use of data insights as evidence base for effective and efficient service delivery, service redesign, development of policy, strategy and the prioritisation of actions across the organisation.
Maintains a good awareness of centralised data systems to ensure departments are integrated wherever possible.
Identifies and implements ways to improve processes / systems / use of technology relevant to their service area.
Uses various sources of feedback and evidence to inform improvements in the products and services and challenges ideas constructively.
Proactively horizon scans and maintains knowledge of developments in technology, tools and analytical techniques.
May apply emerging theory to practical situations. Advocates continuous improvement and innovation within their team.
Manages multiple competing priorities and frequent interruptions.
Pro-actively manages the demands and resources of the team. Ensuring delivery on time, to budget and of a high quality. Liaises with stakeholders to manage conflicting priorities. Accountable for the outcomes of the team.
Ensures they understand how their work contributes to the strategic plan, how to work effectively and their accountabilities. Coaches individuals to identify / address any performance issues or wellbeing concerns.
Builds positive working relationships with different levels of seniority to promote mutual trust and understanding.
Develops data networks outside their own immediate team through relevant formal and informal professional groups and organisations to drive the data agenda forward. Sharing knowledge, understanding and outcomes. Enables information to be exchanged and the views of others to be shared. Handles conflict empathetically and uses influencing and negotiation skills to find mutually acceptable compromises and solutions.
Proactively engages with colleagues and customers to understand data requirements. Converses with, writes reports for, and creates / delivers presentation to all levels of colleagues and peer groups in ways that support advanced / complex data and information sharing (e.g., multiple interrelated situations), as well as problem solving and planning using an evidence base.
Advanced ability to adapt their style of presentation / communication to suit the needs of different audiences to provide data / information clearly and concisely.
Represents their service area or organisation well by providing a professional approach to colleagues and customers. Promotes diversity and inclusion within their team and working practices (i.e., data collection, analysis, presentation) Takes a proactive approach to dealing with difficult or sensitive situations, influencing others to reach an acceptable solution by remains objective and professional.
Person SpecificationExperienceEssential- Significant relevant technical and professional experience post qualification (e.g. 10 years)
- People and project management experience.
- Experience of influencing and continuous improvements
- Experience working effectively with a range of stakeholders including Senior Officers and Ministers, within a political environment, leading challenging messages.
QualificationsEssential- In depth specialist knowledge of analysis / statistics and the use of information across the GoJ / the Island acquired through degree level in a subject with a significant numerical component (e.g. Maths, Science, Social Science), or equivalent.
- Plus additional knowledge of staff (CMI Level 5 Management Training) and project management acquired through training and relevant experience.
- Evidence of ongoing personal and professional development.
Desirable- May have post graduate qualification / deep expertise in a narrower range of specialisms.
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Applicants must have current UK professional registration. 
