Nursing Support Worker
Company: Hywel Dda University Health Board
Job ID: H9100-26-1196
The closing date is 22 October 2026

Job summary
We are looking to recruit an experienced and motivated individual to the role of Nursing Support Worker on the Same Day Emergency Care Unit (SDEC).

Same Day Emergency Care (SDEC) enables adult patients with common medical conditions to be assessed, diagnosed and treated on the same day. This should enable the patient to then 'sleep at home in their own bed' and avoid unnecessary hospital admission. Patients are referred to SDEC via their GP, Paramedics (Welsh Ambulance Service), Accident and Emergency (A&E), or via another route such as an outpatient clinic or community specialist team.

We pride ourselves on having a friendly and welcoming team, where you never feel alone and you get the support that you need.

This is a full-time post however part time will be considered.

The post covers 7 days a week. There will be an expectation for rotational working across our acute medical team in the Adult Clinical Decisions Unit (ACDU).

Main duties of the job
We are looking for motivated and dynamic Nursing Support Workers, who are able to work under pressure, to join our dedicated team of staff on the Same Day Emergency Care Unit.

The successful candidate will have experience working within a relevant Nursing Support Worker role and be expected to liaise with key members of the team and service users, as well as engaging in all aspects of patient care.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Interviews to be held on 04/11/2026.

About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Details
Date posted: 20 October 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £26,813 to £27,890 a year per annum (pro rata if part time)
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: 100-ACS231-1026
Job locations: Withybush General Hospital, Fishguard Road, Haverfordwest, SA61 2PZ, United Kingdom

Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person Specification
Language Skills
Desirable

• Welsh Speaker (Level 1)

Qualifications and Knowledge
Essential

• Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses.
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW).
• Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)

Experience
Essential

• Experience of working within a relevant health or social care environment, providing direct patient care.

Desirable

• Experience of working with patient groups relevant to area of practice.
• Experience of working within the NHS.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details
Employer name: Hywel Dda University Health Board
Address: Withybush General Hospital, Fishguard Road, Haverfordwest, SA61 2PZ, United Kingdom
Employer's website: https://hduhb.nhs.wales/ (Opens in a new tab)

For questions about the job, contact:
Senior Sister Leeanna Arran
leeanna.arran@wales.nhs.uk
01437772473

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