Site Payment Analyst
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

About the Role
We are currently seeking a Site Payments Specialist to join our diverse and dynamic team. The Site Payments Analyst is a detail oriented individual who manages the site payments and subject reimbursements for assigned studies in accordance with Clinical Trial Agreements, reimbursement plans and regulations.

What You Will Be Doing

• Develops study-specific site and subject payment strategy with Site Payment leadership and payment vendors
• Works with payment vendors and internal stakeholders to ensure payment configurations are completed upon site activation
• Verifies contracts, budgets, and participant travel & reimbursement requirements are entered into the site payment system accurately
• Reviews and approves site and patient payments and reimbursements and escalates issues to Site Payment leadership
• Ensures payments to clinical trial sites, investigators, and patients are processed timely and accurately
• Performs periodic QCs and reconciliation reviews of data
• Acts as a point of contact for investigational sites and internal stakeholders for questions related to payments

Your Profile

• Solid understanding of clinical trial budgets
• B.S. or Advanced Degree (or equivalent degree/experience in the opinion of the Hiring Manager) and minimum of 3 years of relevant work experience
• Ability to apply logic and critical thinking to complex scenarios and propose solutions to key stakeholders
• Proactive and communicative; able to manage email effectively
• Customer-service oriented with strong communication (written and verbal) skills
• Experience with working with large volumes of data
• Detail oriented and proactively able to identify discrepancies in data

Rewards & Benefits

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.