Job summary
The GP Lead will provide senior clinical leadership within the practice, combining high-quality patient care with a key role in shaping and developing services. The post holder will play an important part in the delivery of APMS services, supporting the achievement of contractual and quality targets while driving continuous improvement across the practice.

The role will also contribute to the development of innovative, digitally enabled primary care services, helping to ensure that care remains accessible, effective and responsive to the needs of patients and the wider community.

Main duties of the job
This role combines clinical delivery, leadership, service development and digital transformation, supporting the practice to deliver safe, effective and patient-centred care to a diverse population.

The post holder will work closely with the Practice Manager, together providing the day-to-day clinical leadership and management for the practice. This close working relationship will support effective decision-making, continuous improvement and the delivery of high-quality services.

About us
London Central & West Unscheduled Care Collaborative is a not-for-profit Social Enterprise, now in its 29th year of delivering high-quality primary and urgent care services to 4.2 million patients across London. Operating 24/7, 365 days a year, LCW is proud to be rated Good across all areas by the Care Quality Commission (CQC), reflecting our commitment to safe, effective, responsive, caring, and well-led patient-centred care.

LCW are proud to Partner with Imperial College NHS Healthcare Trust to deliver patient care to the registered list of ten thousands of patients in North West London.

Job responsibilities
Approx Hours Split:

• 50% Time Patient Facing
• 50% Time Practice Development

Role Responsibilities:
Clinical Responsibilities

• Deliver a full range of primary care services in line with APMS contract requirements
• Manage patients with undifferentiated and complex conditions
• Provide continuity of care and holistic patient management
• Undertake routine and urgent consultations (face-to-face, telephone, and digital)
• Develop and implement evidence-based care plans
• Prescribe safely in line with local and national guidance
• Maintain accurate, contemporaneous clinical records
• Support management of long-term conditions and population health
• Contribute to clinical audits, QOF, and enhanced services delivery
• Work collaboratively within the multidisciplinary team

2. Leadership Responsibilities

• Act as a senior clinical leader within the practice
• Support strategic planning and service development
• Contribute to decision-making on workforce, service delivery, and operational priorities
• Promote a culture of continuous improvement, innovation, and accountability
• Provide clinical leadership across the MDT, including supervision and mentoring
• Support recruitment, retention, and development of clinical staff
• Lead on specific portfolios (e.g. digital, quality, long-term conditions)

3. Digital & Service Transformation

• Lead or support digital transformation across the practice, including:
• Online consultation systems
• Digital triage and access models
• Remote monitoring and patient communication tools
• Ensure safe and effective use of digital systems in line with NHS standards
• Promote improvements in:
• Patient access
• Workflow efficiency
• Clinical safety and outcomes
• Support data-driven decision-making using population health insights
• Contribute to innovation and redesign of care pathways

4. Quality, Governance & Performance

• Lead and support delivery of:
• Quality and Outcomes Framework (QOF)
• Enhanced Services
• ICB and PCN performance targets
• Participate in clinical governance, audits, and quality improvement initiatives
• Support investigation of complaints, incidents, and significant events
• Ensure compliance with:
• CQC standards
• GMC guidance
• Local and national policies

5. Stakeholder Engagement

• Act as a key clinical representative at:
• Primary Care Network (PCN) level
• At borough level with any emerging federations.
• Integrated Care Board (ICB) level with the commissioners or the NWL wide GP Federation.
• West London Mental Health Foundation Trust
• Work collaboratively with partner organisations, including:
• Acute trusts
• Mental health services
• Community providers
• Support partnership working to improve patient outcomes and service integration

6. Risk Management & Patient Safety

• Identify and manage clinical and operational risks
• Support a culture of safety and learning
• Ensure appropriate escalation and documentation of risks
• Contribute to resilience planning and service continuity

7. Professional Development

• Maintain up-to-date clinical knowledge and skills
• Participate in CPD, appraisal, and revalidation
• Engage in teaching, mentoring, or training where appropriate

Person Specification
Experience
Essential

• Minimum 5 years experience as a GP
• Experience working in primary care with complex patient populations
• Experience delivering QOF and contractual targets
• Experience in clinical audit and quality improvement

Desirable

• Experience in leadership responsibilities
• Experience in digital health or service transformation
• Experience working across organisations (PCN/ICB level)
• Involvement in change management or service redesign

Personal Skills and Qualities
Essential

• Strong clinical decision-making and autonomy
• Leadership and team-working skills
• Excellent communication (written and verbal)
• Organisational and time management skills
• Ability to work under pressure and manage competing priorities
• Commitment to high-quality, patient-centred care
• IT proficiency relevant to modern general practice

Values
Essential

• Exhibits behavior's in line with Organisation Values:
• Patient First
• Drive Change
• Together
• Belonging
• Community Focused

Qualifications
Essential

• MBBS or equivalent
• Full registration with GMC
• MRCGP
• Inclusion on Performers List
• Certification of Completion of Training (CCT) or equivalent experience

Other Attributes
Essential

• Flexible and adaptable to change to meet the needs of the service.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).