Location: Ripon, North Yorkshire
Division: Supported Living

We're looking for Service Manager who is passionate about making a real difference to the lives of people living with complex needs, while creating a positive, supportive, and high-performing culture for their team.

Based in North Yorkshire, you'll work closely with an experienced Area Manager and Regional Director to lead the delivery of outstanding care and support services for working-age adults with complex needs, including:

• Learning disabilities
• Physical disabilities
• Autism Spectrum Disorder (ASD)
• Behaviours that challenge

In this role, you will:

• Lead and develop a team to deliver high-quality, person-centred support.
• Ensure the service operates safely, effectively, and in line with regulatory requirements.
• Support individuals with complex needs to achieve positive outcomes and greater independence.
• Drive a positive team culture through coaching, training, and ongoing development.
• Work closely with senior leadership and external professionals to continuously improve service quality.

You'll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.

What You'll Bring

• A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it)
• Strong experience in operational and people management
• A valid UK driver's licence and willingness to travel locally
• A genuine passion for quality care — and the ability to lead by example

We're looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we'd love to welcome you to the team.

Why Join Lifeways?
When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:
Caring – Honest – One Team – Innovative – Courageous – Equal

You'll get:

• Enjoy financial wellbeing tools with Stream — real-time pay tracking, savings features, and instant access to earned pay when you need it.
• Leadership development programmes & progression pathways
• A supportive, inclusive workplace culture
• Matched contribution company pension scheme
• Wellbeing resources and mental health support
• Reward and Recognition Schemes
• Discounts on shopping, tech, travel, and more through CHOICE Rewards

At Lifeways, you're not just anyone. You're a leader who can make a difference every single day.

We're not working with agencies for this recruitment. Any CVs sent to Lifeways by recruitment agencies will be treated as a gift.
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