Team Leader - Supported Living
Sunderland | Full Time | Rotational On-Call

About the Service
At Church View Apartments, the people we support enjoy the perfect balance of independence, community, and personalised support. With a vibrant social environment and the privacy of their own homes, individuals are empowered to live fulfilling lives on their own terms.
As Team Leader, you'll be at the heart of making this happen.

What You'll Be Doing

• Leading, coaching, and supporting a team of dedicated Support Workers
• Assisting with the day-to-day management of the service
• Promoting person-centred support that encourages independence and choice
• Ensuring compliance with policies, procedures, safeguarding, and quality standards
• Supporting staff development through supervision, guidance, and mentoring
• Driving continuous improvement and maintaining excellent service delivery
• Participating in a 24-hour rotational on-call rota

What We're Looking For

• A Level 3 NVQ/QCF in Health & Social Care (or equivalent)
• Previous experience in a senior, supervisory, or leadership role within social care
• Knowledge of Supported Living services and person-centred practice
• Strong organisational and communication skills
• The ability to remain calm, resilient, and solution-focused under pressure
• A genuine passion for supporting people to live independent, meaningful lives

Why Join Lifeways?
At Lifeways, we invest in our people because we know great services are built by great teams. When you join us, you'll be part of an organisation that values your ideas, supports your development, and provides genuine opportunities to progress your career.

Our Values
Caring | Honest | One Team | Innovative | Courageous | Equal
These aren't just words. They shape everything we do.

Ready to Take the Next Step?
If you're looking for a rewarding leadership role where you can develop your career while making a real difference, we'd love to hear from you. Apply today and become part of a team that's transforming lives across the UK.

Location: Sunderland, Tyne and Wear, SR3
Role type: Team Leader
Position duration: Permanent
Salary / rate of pay: £13.70
Reference: 13912