Liverpool University Hospitals NHS Foundation Trust
Clinical Governance & Quality Lead

The closing date is 25 November 2026

Job summary
Band 8A Clinical Governance & Quality Lead
Monday - Friday - 08:30 - 5:00 pm - 37.5 hrs per week
The Imaging Clinical Group is looking for a passionate and dedicated Clinical Governance & Quality Lead to be the lead specialist in clinical governance, risk management and complaints management for the Clinical Group across all UHLG sites.

The successful candidate will be responsible for the design & implementation of the Quality Management ISO 9001:2015 and associated IT systems, promoting quality within all areas of Imaging, meeting accreditation requirements. The post-holder will lead in promoting and facilitating the development of effective governance, safety, risk management, assurance and complaints management systems across the Clinical Group, this includes being the lead specialist in clinical governance, risk management and complaints management for the Clinical Group. Acting as the first point of contact for complaints/ concerns within the areas and supporting the senior management team in investigations and the associated responses.

Main duties of the job
To be responsible for the design & implementation of the Quality Management ISO 9001:2015 and associated IT systems, promoting quality within all areas of Imaging, meeting accreditation requirements. The post-holder will lead in promoting and facilitating the development of effective governance, safety, risk management, assurance and complaints management systems across the Clinical Group, this includes being the lead specialist in clinical governance, risk management and complaints management for the Clinical Group. Acting as the first point of contact for complaints/ concerns within the areas and supporting the Associate Director of Operations in investigations and the associated responses.

About us
NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.
We operate from five hospital sites:

• Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility.
• Broadgreen Hospital is home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.
• Liverpool Heart and Chest Hospital provide specialist services in cardiothoracic surgery, cardiology and respiratory medicine, both in the hospital and out in the community.
• Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year.
• The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.

Details
Date posted: 12 November 2026
Pay scheme: Agenda for change
Band: Band 8a
Salary: £57,528 to £64,750 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 287-DTC-243-26
Job locations: Aintree University Hospitals NHS Trust, Lower Lane, Liverpool, L9 7AL, United Kingdom

Person Specification
Qualifications

• Essential: Relevant Clinical or managerial postgraduate qualification; Evidence of Continuing Professional Development
• Desirable: Masters level qualification or equivalent; Risk Management Certificate (CIRM or equivalent)

Experience

• Essential: Previous relevant healthcare demonstrable experience with knowledge and skills of professional and clinical standards; Experience of working to tight deadlines, setting priorities and dealing with a varied workload; Experience of managing patient safety
• Desirable: Experience of reviewing and improving systems within an NHS organization; Experience of project management; Experience of management of complaints in the NHS

Knowledge

• Essential: Specialist clinical governance, risk management or complaints management knowledge; In-depth understanding of governance and the NHS quality agenda; Use of the Datix reporting system; Use of IT packages such as Excel, the Internet and the Intranet

Skills

• Essential: Ability to work on own initiative and make independent, complex decisions; Excellent communication skills (written, typed and verbal); Ability to deal with all disciplines of staff and challenge where necessary; Negotiation and influencing skills; Highly developed analytical skills; Commitment to achieving change; Leadership qualities, with an ability to motivate others

Other

• Essential: Ability to treat people with dignity and respect; Ability to research and retrieve information; Methodical, organised, attention to detail; Production of monitoring reports; Good degree of flexibility in relation to work patterns; Maintain patients confidentiality at all times

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found on the UK government website for criminal records checks for overseas applicants.

UK Registration
Applicants must have current UK professional registration. For further information please see the NHS Careers website.

Employer details
Employer name: Liverpool University Hospitals NHS Foundation Trust
Employer's website: Apply via the company portal

Employer contact details
For questions about the job, contact: Associate Director of Operations - Imaging Group, Daniel Ordidge.

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