Job summary
Up to 37.5 hours per week.

Join a dedicated team providing clinical health care support for Acute Virtual Ward patients in their homes across Plymouth, South Hams, and West Devon. This part time role (up to 37.5 hours per week, 7.5-hour shifts) is ideal for an experienced and motivated health care assistant eager to contribute to a growing Urgent Care Nursing service.

You will deliver high-quality clinical patient-centered care in the community, helping individuals remain safe and independent at home while supporting their health and wellbeing. The role involves utilising clinical skills and expertise within the Urgent Care Nursing Service.

We seek a health care assistant with good clinical skills and knowledge, clinical background experience and sound judgement. The ability to work autonomously and collaboratively in a forward-thinking team.

Livewell is dedicated to produce a competent workforce; by offering career progression and in return we expect commitment from all our staff. If you feel you have ambition, courage and energy to meet the health and social care challenges ahead.

All staff are expected to be able and willing to work across a 7 day service.

Please note that Livewell may close the job advertisement earlier than the specified deadline.

Main duties of the job

• Responsible for the delivery of high quality clinical care for patients within their homes.
• Liaise with the nurse in charge and referral coordinator within the Urgent care nursing service team, and will be supported by senior clinicians and clinical manager.
• Responsible for effectively assessing, monitoring and escalating concerns regarding patient care using SBAR tool.
• To prevent and reduce hospital admissions and minimise hospital lengths of stay by supporting the multi disciplinary team with care planning using clinical skills such as manual observations using NEWS 2, venepuncture and ECG's.
• Responsible for reporting to senior clinician on duty.
• The service covers 24 hours per day over seven days a week. However the Acute Virtual Ward health care assistant role runs from 08:00 - 18:00, this post is for 7.5 hour shift per day.
• The post holder will need the ability to frequently travel independently across our footprint of 260 miles in a timely manner between Livewell Southwest sites and community locations including areas not served by public transport.
• Able to provide the interface between hospital, primary care and community.

Please note that this role may be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for information.

About us
Livewell Southwest is an independent, award-winning social enterprise delivering integrated health and social care services across Plymouth, South Hams, and West Devon, with specialist services in parts of Devon and Cornwall. Our teams work in community hospitals, GP practices, sports centres, and health hubs.

As an organisation with a strong social conscience we are guided by our values, kindness, respect, inclusivity, ambition, responsibility, and collaboration. We focus on transforming services to ensure sustainability, while empowering staff and those we serve.

We involve the people we care for, along with their families and carers, in shaping the care they receive, striving to deliver the right care at the right time and place. Centering our work on individual needs helps people lead healthy, independent lives.

We prioritise employees' development, offering protected CPD time, training pathways, leadership programs, and funding for qualifications like the Care Certificate and Nurse Training Scholarships. Our induction and preceptorship programs ensure a smooth transition into our organisation.

Livewell Southwest values diversity and encourages applications from all sections of the community, including those with armed forces experience, lived experience of mental health, neuro-diverse conditions and learning disabilities. If you need assistance or reasonable adjustments during the application process, contact the Recruiting Manager listed in the job advert.

Details
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year pa, pro rata
Contract: Permanent
Working pattern: Full-time, Part-time, Job share, Flexible working
Reference number: B9832-2026-NM-10531

Job responsibilities
Responsible for people management, administration, service users' care, policy implementation, communications and physical demands of the role as set out in the full Job Description and Person Specification.

Essential qualifications and experience

• NVQ level 3 in Health and Social care or equivalent qualification.
• Qualified and experienced in Phlebotomy.
• Qualified to undertake manual observations and document and escalate when appropriate.
• Other evidence of clinical experience, training or development relevant to working clinically within physical health settings, including taking manual observations, charting on NEWS 2 and undertaking ECG's.
• Previous healthcare experience at various levels or equivalent.
• Recent clinical experience of working in community in patient homes.

Desirable

• Qualified to NVQ level 3 or working toward.
• Experience working within clinical health care environment with adults.
• Experience working clinically within the community in patients homes.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Employer details
Employer name: Livewell Southwest
Address: Top Floor, Beauchamp Centre, Mount Gould Hospital, Mount Gould, Plymouth, PL4 7QD, United Kingdom
Employer's website: https://www.livewellsouthwest.co.uk/

For questions about the job, contact: Manager Urgent Care Nursing Service, Glynis Ann Jenkins, glynisjenkins@nhs.net, 01752435567

Livewell Southwest's privacy notice (opens in a new tab)