Job summary

• The role of the Acute Frailty Unit Navigator is to work with the Registered Nurse and other members of the multi-professional team, providing and monitoring high quality care and contributing to the ongoing assessment, as agreed with supervising clinician(s) and in line with the service pathways.

Main duties of the job

• Deliver high quality, person-centred care under the direction of a Registered Nurse or other registered care professional, dependent on setting
• Have proficient attitudes and behaviours compatible with NHS Values
• Work as part of a designated clinical and care team delivering care that focuses directly on the needs of the person
• Carry out specific delegated clinical and care tasks and responsibilities to a high standard and competency, under the direction and supervision of a Registered Nurse or other registered care professional
• Where appropriate work without direct supervision, delivering care independently in line with the individual's defined plan of care, within designated parameters of practice of the Ambulatory navigator role, accessing clinical and care advice when needed
• Continue to develop and improve practical and theoretical knowledge, competence and skills whilst in clinical practice and maintain all evidence required
• Contribute towards developing a culture of learning and innovation, developing high quality learning environments
• Frailty Unit Navigator will work autonomously in the clinic and ward supporting with the flow and discharges in ambulatory.

About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Date posted: 02 November 2026
Band: Band 4
Salary: £28,392 to £31,157 a year per annum
Contract: Permanent
Working pattern: Full-time
Closing date: 16 November 2026

Essential qualifications

• Diploma or equivalent level qualification e.g. foundation degree or NVQ level 3 Health and Social Care qualification
• Courses relating to diploma/ NVQ 3 Health & Social Care

Essential knowledge and experience

• Relevant experience to diploma level/NVQ level 3
• Evidence of working effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team
• Knowledge of when to seek advice and escalate to the appropriate professional for expert help and advice
• Knowledge of multi-agency health & social care pathways
• Experience of providing, receiving, interpreting and using complex, sensitive information
• Knowledge of Safeguarding Vulnerable Adults procedures

Desirable knowledge and experience

• Knowledge of order comms (OCS), ICE discharge and Medway

Essential skills

• Insight into how to evaluate own strengths and development needs, seeking advice where appropriate
• Ability to maintain high standards of quality in corporate and clinical record keeping; ensuring information is always recorded accurately, appropriately and kept up to date
• Excellent IT skills
• Able to demonstrate working on own initiative within set boundaries
• Ability to communicate effectively (written, digital, verbal and non-verbal communication) with patients, relatives, carers and all members of the multi-disciplinary team
• Ability to support, supervise, assess and act as a role model to learners and health care support workers as required within the clinical setting
• Able to carry out manual handling tasks in relation to direct patient care requirements

Desirable skills

• Able to deal with non-routine and unpredictable nature of the workload
• Able to evaluate, act upon and report appropriately a range of clinical values when recording patient's vital signs
• Venepuncture, Cannulation, and ECG training

Other essential requirements

• Motivated individual, commitment to personal and professional development
• Capacity to work with colleagues at all levels
• Open minded, treats colleagues and the general public with dignity and respect
• Demonstrate the Trust core values
• Ability to travel independently to and from a patients place of residence

Contact
Deputy Directorate Manager Gaynor Whalley, Gaynor.Whalley@MerseyWestLancs.NHS.UK, 07392128920

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Apply through our website.