Clinical Coding Delivery Manager
The closing date is 24 November 2026

Job summary
CLINICAL CODING DELIVERY MANAGER

Are you an experienced ACC Clinical Coder with experience of coding across a wide range of specialties for an acute NHS Trust and are looking for an exciting development and progression opportunity? Find out more below!

As a result of investment and restructure within the service, we are looking to recruit highly motivated and enthusiastic B6 Clinical Coding Delivery Manager to join our Trust.

Your role will include responsibilities for the day-to-day management of Clinical Coding staff to ensure all coding is completed timely and accurately for SUS deadlines and support Payment by Results with the assistance of all colleagues. The post holder will be responsible for ensuring provision of an optimum clinical coding service across Mersey and West Lancashire Teaching Hospitals NHS Trust.

In addition, the post holder will be responsible for management of any coding queries and, together with the Management team, they will be proactive in liaising with clinicians and other Trust staff to review and discuss coding.

Applicants will be expected to work across any of the locations under MWL.

Previous applicants need not apply

Hybrid and flexible working available.

Interview date: TBC

This role attracts an R&R payment.

Main duties of the job
The postholder will provide operational delivery management support, both generally and for specific time-limited projects to the Clinical Coding Manager. The Clinical Coding Delivery Team Manager will have day-to-day responsibility for the management of clinical coding staff, providing leadership and guidance to ensure that patient activity data is fully and accurately coded within mandated timescales, whilst adhering to national and local standards.

About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

• Acute Care: Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
• Primary Care: Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
• Community Services: Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
• Specialist Regional Services: We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Key Duties

• To be responsible for the day-to-day management of the operational delivery section of the clinical coding team and focusing on maintaining the department's operational effectiveness and a high standard of work is always maintained.
• Responsible for the day-to-day processes needed to support the operational delivery of the clinical coding service, such as, but not limited to, the management of Teams channels and review of rotas, etc.
• Contributes, as a member of the Clinical Coding Department, to extract and analyse highly complex/sensitive patient data from all patient clinical records and to identify and select the appropriate diagnosis/procedure in line with current National guidelines. Judgement would need to be applied with regards to the translation of complex cases whilst ensuring accuracy.
• Responsible for the management of all clinical coding queries.
• Responsible for planning own workload and that of the clinical coding team to ensure that the objectives of the whole team are achieved.
• Take responsibility for keeping up to date with current issues and developments within the coding department.
• Be responsible for creating an environment conducive to the acquisition of further knowledge and skills.
• Ensure that all clinical coding is completed accurately and timely in accordance with national and contractual mandates and is delivered to the required quality and coverage. Provide regular updates to the Clinical Coding Manager on progress throughout the month.

Qualifications
Essential

• Excellent standard of education
• Accredited Clinical Coding Qualification (ACC)
• Degree level education or equivalent experience
• Managerial qualification or equivalent experience

Desirable

• Has completed the Clinical Coding Standards Refresher course within the last 12 months

Knowledge, Skills and Experience
Essential

• Can demonstrate 'standards exceeded' coding accuracy levels as set out in the Data Security and Protection Toolkit (DSPT)
• Knowledge of national benchmarking systems relevant to clinical coding, eg HED and metrics such as SHMI/HSMR
• Experience of working with clinicians and/or senior staff
• Experience of undertaking presentations relating to clinical coding
• Working in an office environment
• Excellent medical terminology and anatomy and physiology knowledge
• Able to use own initiative on a daily basis to make operational decisions
• Can organise and prioritise own and team workload
• Ability to work on own initiative and as part of a team
• Works under pressure to meet sometimes extremely challenging deadlines
• Knowledge of data protection legislation, Caldicott and other relevant guidance
• Excellent knowledge and understanding of clinical coding rules and conventions
• Effective inter-personal skills
• Report-writing skills
• Presentation skills
• Microsoft Office skills, knowledge of EPR system

Desirable

• Knowledge of NHS classifications, ie inpatients, day cases, etc
• Knowledge of Payment by Results

Other
Essential

• Excellent concentration skills, with attention to detail
• Flexible approach to work
• Use of PC/VDU for substantial proportion of the working day
• Ability to travel across the various sites of the Trust

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website. Apply through our website

Employer details
Employer name: Mersey and West Lancashire Teaching Hospitals NHS Trust
Address: Whiston Hospital, Warrington Road, Prescot, L35 5DR, United Kingdom
Employer's website: Apply through our website

For questions about the job, contact:
Clinical Coding Service Manager, Marc Holme, marc.holme@merseywestlancs.nhs.uk, 07414030309

Working pattern: Full-time
Reference number: 409-7796084-C
Band: Band 6
Pay scheme: Agenda for change

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