Job summary
This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn

The aim of a virtual ward is to reduce length of acute hospital stay and/or avoid hospital admission; this leads to quicker recovery and reduces disruption to patients', and their carers' lives. This means we can proactively manage people living with frailty at home, and for those that have a sub-acute episode we can improve a patient's experience and outcomes. In addition, this means we have more space in our hospitals for acutely unwell patients and reduces the pressure on urgent care.

Please note this role is patient facing in the community

The post holder must hold a full, valid, and current driving licence and have access to a car, as regular travel is an essential requirement of the role

Main duties of the job

• As a Healthcare Support Worker in this team, you will contribute to the assessment and implementation of programmes of treatment care/support for individuals, families and carers under the guidance of a registered practitioner.

The care/support plans may include the following:

• Promoting independence/self-management and maintaining safety
• Increased functional ability
• Improvement in health and wellbeing including mental health
• Interventions in disease/condition management
• Prevention and reducing of health inequalities
• Admission avoidance
• Early supported discharge
• Contribute to case management/ treatment care plans
• Palliative and end of life care
• Venepuncture

About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

• Supporting your career development and progression
• Excellent NHS Pension scheme
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days)
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please be aware that the use of artificial intelligence (AI) in completing application forms will be monitored to ensure fairness and transparency. If you have used AI you must state this in your application.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Details
Date posted: 02 November 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year per annum
Contract: Permanent
Working pattern: Full-time
Reference number: 301-SB-26-8381035

Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities.

Full current driving licence and access to a car is essential for this role

Person Specification
Essential

• NVQ level 3
• Care certificate or willingness to complete
• Clinical Skills
• IT skills/ knowledge

Experience
Essential

• Care experience
• Community experience

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Midlands Partnership NHS Foundation Trust
Address: Merlin House, covering the south, B78 3HF, United Kingdom
Employer's website: https://www.mpft.nhs.uk

Employer contact details
For questions about the job, contact: Virtual Ward Matron Nicola Pountney, Nicola.Pountney@mpft.nhs.uk, 0751053063

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