Children’s Residential Support Worker | St Helens, Merseyside (WA11)
Support children to thrive. Build a future where every young voice is heard.

At Newcross Healthcare, we believe in doing the right thing, treating everyone with respect, leading with empathy, and working together to deliver great care. If those values reflect who you are, you could be the difference in a child’s life.

We are hiring exceptional Children’s Residential Support Workers to care for children and young people in a residential setting in Merseyside. This is a chance to offer stability, safety and encouragement to those who need it most. You will help them overcome challenges, grow in confidence and build brighter futures.

Got a Portable DBS? Fast-track your recruitment and get out working sooner!

What you’ll receive:

• Competitive pay – £14.25 to £16.35 per hour (including holiday pay)
• Same-Day Pay – access up to 50% of your pay instantly after each shift
• Free training and development – with hundreds of CPD-accredited courses, through FuturU
• Referral bonus – earn up to £500 when you refer a friend
• Perks at Work – enjoy exclusive discounts on groceries, tech, travel, and more

About the role:
You will support children within a residential care environment. Your role will include building trusting relationships, promoting routines and life skills, supporting with emotional regulation and managing behaviours with consistency and care. This is a full time position.

This is a secure accommodation with education for young people aged 10 up to their 18th birthday. It consists of secure living areas with a shared education facility.

You will be required to support with:

• Self-Harm
• Alcohol and Substance misuse
• Child Sexual Exploitation
• Missing from Care
• De-escalation and management of physically challenging behaviours.

What we’re looking for:

• At least 6 months of full-time care experience in the past 3 years, including 3 months with children or young people
• Previous experience in working with children and young people with mental health needs is essential.
• Be able to attend a 4 day FREE PRICE course Monday-Thursday 9-4.30
• SUPPORTWORK - SM must be signed off for OFSTED
• A Level 3 qualification in children’s services (or willingness to work towards one)
• The right to work in the UK
• A commitment to delivering care that is respectful, empathetic and team-focused
• Experience working with highly challenging behaviours
• Advantage - Experience in working in a children's secure unit

Our Newcross values:

• Integrity: We do what’s right, even when no one is watching.
• Respect: Every voice matters, and every person counts.
• Empathy: Compassionate hearts deliver exceptional care.
• Teamwork: Great care is never delivered alone.

For 30 years, we’ve supported care professionals to deliver outstanding support with compassion. You’ll get the tools, support, and recognition you deserve — because great care is never delivered alone.

Apply now – and start making a real difference.
Be the reason a child feels safe, supported, and heard.

Apply via the company portal