NHS Shropshire, Telford and Wrekin Integrated Care Board
AACC Assessor- Case Manager/Reviewing (Clinical)
The closing date is 18 November 2026

Job summary
The publication of the Governments 10-Year Health Plan: Fit for the Future sets out an ambitious agenda for the health of the population and for the NHS. As part of that ambition, it makes clear that every system requires an Integrated Care Board that will function as the strategic commissioner of local health services, responsible for all but the most specialised commissioning, using multi-year budgets to drive improvement. This means ensuring that the money available to our local health and care system is put to the best possible use: to improve the local population's health, reduce health inequalities and improve access to consistently high-quality services.

The NHS needs commissioners who can better understand the health and care needs of their local populations, who can work with users, providers and wider communities and partners to develop strategies to improve health and tackle inequalities and who can contract with providers to ensure consistently high-quality, safe and efficient care. Improving access and waiting times, in particular against NHS constitutional standards, will continue to be core indicators of whether population needs are being met.

At the same time, we have a collective responsibility to reduce cost and become as effective as possible through reducing duplication and being clear on our core purpose. It is clear that there is much to do.

Main duties of the job
The postholder will be expected to work across the breadth of specialties according to their competency levels. A case load will be allocated to the postholder that is within their clinical competence.

• The role requires specialist clinical knowledge and understanding of relevant legislation, frameworks and processes, expert assessment and commissioning skills, and the ability to manage a defined caseload of individuals with complex physical, mental health, learning disability and/or neurodiverse needs.
• The post holder will undertake the ICB statutory duties and complete case management function in relation to their defined case load and ensure that commissioned packages of care are safe, effective, person-centred, represent best value and commissioned to meet assessed needs.
• The postholder will undertake regular reviews of both quality and health needs, undertaking eligibility assessments, including NHS Continuing Healthcare Checklists and Decision Support Tools as indicated.
• The postholder will be responsible for the Personal Health Budget process for their defined caseload

About us
Our goal as a clustered ICB is to lead and support delivery of the four Integrated Care System (ICS) aims across the geographies of Shropshire, Telford & Wrekin, Staffordshire and Stoke-on-Trent:

• Improving outcomes in population health and care
• Tackling inequalities in outcomes, experience, and access
• Enhancing productivity and value for money
• Helping the NHS to support broader social and economic development.

Please note that the Cluster ICB has consulted with its workforce on changes to contractual base locations and hybrid working arrangements and is implementing a consistent hybrid working model across the Cluster. The new arrangements are intended to support closer and more collaborative working across the Cluster ICB, through a consistent approach to hybrid working and the use of designated office locations.

Details
Date posted: 10 November 2026
Pay scheme: Agenda for change
Band: Band 6
Salary: £39,959 to £48,117 a year
Contract: Permanent
Working pattern: Full-time
Reference number: 942-AACC CMA-1b
Job locations: Keele University/ Wellington Office/ Stafford, Staffordshire, ST5 5AA, United Kingdom

Job description
Job responsibilities
To take an active role and work as an expert clinician in facilitating and/or providing professional assessment, support, commissioning and case management of individuals across the breadth of the All Age Continuing Care functions. To have case management responsibility for a group of assigned individuals and be responsible for ensuring that their health and care needs are assessed and if eligible, met and regularly reviewed in line with local and national requirements and undertake eligibility assessments as indicated. Undertake formal and informal teaching and training, both within and outside the team as needed. Possess expert knowledge and understanding of the assessment, eligibility and commissioning process and all system related policy and procedures relevant to the role including legislation, frameworks, policies and processes. To provide representation to, and where appropriate chair, a variety of multidisciplinary team meetings and panels. Support and inform the targeting of resources, monitoring, implementation and evaluation of the tasks/projects by providing quality oversight including complex information analysis, communications and stakeholder management. Ensure accurate and open communication and co-ordination with a range of organisations and individuals. Fostering transparency and a person-centred approach with individuals, their families and representatives.

Person Specification
Knowledge, Training and Experience
Essential

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
• Knowledge and expertise of the field of All Age Continuing Care and/or individual commissioning and assessment for NHS funded services and commissioning functions to post-graduate level or equivalent
• Registered Nurse or Midwife with current, valid NMC registration or allied health professional with relevant, current, and valid professional registration
• Evidence of post qualifying and continuing professional development
• Demonstrated experience of co-ordinating projects in complex and challenging environments
• Understanding of the public sector

Desirable

• Demonstrated experience in a Healthcare environment
• Previous experience in similar role in public sector
• A good understanding of the health and social care environment and roles and responsibilities within it

Communication Skills
Essential

• Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences
• Evidence of success in efficient and effective project and programme management
• Skills for communication on complex matters and difficult situations, requiring persuasion and influence
• Skills for nurturing key relationships and maintaining networks.

Analytical
Essential

• Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues
• Problem solving skills and ability to respond to sudden unexpected demands
• Strategic thinking - ability to anticipate

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details
Employer name: NHS Shropshire, Telford and Wrekin Integrated Care Board
Address: Keele University/ Wellington Office/ Stafford, Staffordshire, ST5 5AA, United Kingdom
Employer's website: https://www.shropshiretelfordandwrekin.nhs.uk/

Employer contact details
For questions about the job, contact: Associate Director of All Age Continuing Care, Brett Toro-Pearce, brett.toro-pearce@nhs.net

Supporting documents
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