Job summary
The Eastern Pathology Alliance is formed from three Pathology Laboratories based at the Norfolk and Norwich University Hospital (NNUH), the James Paget University Hospital (JPUH) and the Queen Elizabeth Hospital, Kings Lynn (QEH).

We have an exciting opportunity for Band 3 biomedical support worker to work in our blood transfusion laboratory at NNUH. We are looking for motivated individual to join our biomedical support worker team to support our blood transfusion laboratory service, and offers full training and development onto the role and opportunities for future development. There is a requirement to participate on a 24/7 shift roster.

Main duties of the job
The post holder will be expected to undertake a variety of tasks in our transfusion laboratory to support the biomedical scientists in testing of blood samples and preparation of blood components for transfusion. This will include operating analysers, entering records onto a variety of IT systems and communicating with external laboratory users.

About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N and N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park and Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job responsibilities

• Performs a range of routine and non-routine duties within blood transfusion.
• Obtains samples for biological testing, performs standard biological tests, processes blood and other fluids for analysis ensuring sample integrity is maintained at all times.
• This role requires the daily use of the Pathology IT systems to a very high level of accuracy and speed when inputting patient demographic and test data.
• To provide information and advice to service users concerning the supply of blood components for direct patient care, including emergencies.
• Communication is a major part of this role and will require specialist professional training in order to manage emergency and difficult situations where, despite the clinical situation, compliance must be followed.

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role asap.

Qualifications (Essential)

• NVQ level 3 or working towards NVQ level 3 or equivalent experience

Skills (Essential)

• Able to work efficiently and effectively within a multidisciplinary team and under pressure.
• Ability to work unsupervised during night shifts

Experience (Desirable)

• Some experience of working in a UKAS accredited laboratory

Attitude, aptitude (Essential)

• Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
• Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

Employer details
Employer name: Norfolk and Norwich University Hospital
Address: Norfolk and Norwich University Hospital, Colney Lane, Norwich, NR4 7UY, United Kingdom
Employer's website: Apply through our website

Contact for questions about the job:
Deputy Network Blood Transfusion Manager, Tracey McConnell, tracey.mcconnell@nnuh.nhs.uk, 01603286911

Reference number: 234-26-E1433
Closing date: 15 November 2026