Job summary
We have an exciting opportunity for committed and dedicated individuals to join our busy Eye Clinic at the Norfolk and Norwich University Hospital.

We are a progressive and ever developing department, which is continuously adapting to meet the needs and enhance the care provided to our patients. We are seeking motivated and enthusiastic individuals to join our team.

Ophthalmic Outpatients is based on two sites, at the NNUH and in the Central Norwich Eye Clinic, based at Grove Road Clinic in Norwich City Centre.

Our modern hospital is set just outside of the vibrant city of Norwich, in the beautiful county of Norfolk - the land of big skies, stunning beaches and rolling countryside. Our busy and evolving hospital provides care to nearly a million patients each year and our passion for research and development is supported by our close links to the Norwich Research Park and University of East Anglia.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence.

Main duties of the job
As Deputy Sister / Charge Nurse, you will help lead the nursing team in the Eye Clinic Outpatients department. You will support the Sister / Charge Nurse to provide safe, high-quality and compassionate care to patients.

You will help manage the day-to-day running of the clinic, support and supervise staff, and make sure patients receive the right care at the right time. You will also help with staff development, patient flow, infection control and improving the service.

We are looking for someone who is:

• Caring, friendly and patient-focused.
• Confident and able to lead and support a team.
• Well organised and able to manage a busy clinic.
• Able to make good clinical decisions and know when to escalate concerns.
• A good communicator who works well with patients and colleagues.
• Committed to safe, high-quality care.
• Able to support and develop other members of the team.
• Ideally relevant clinical knowledge with experience in ophthalmology or outpatient nursing.

You will be expected to make decisions such as:

• Patient care: Deciding which patients need to be seen first and when a patient needs urgent clinical review.
• Staffing: Deciding how to allocate staff during the clinic to make sure patients are cared for safely.
• Clinical concerns: Recognising when a patient's condition needs further assessment or escalation to a doctor or other senior clinician.

About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Essential Person Specification

• Qualifications: Registered Nurse on the appropriate part of the NMC Register
• Experience: Significant post-registration experience including some in a position relevant to the speciality
• Skills: Ability to provide high quality patient centred care; Able to perform clinical skills relevant to the speciality
• Attitude & Aptitude: Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence; Demonstrates understanding and commitment to Equality, Diversity and Inclusion

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer contact details
Contact: Laura Webster, Sister
Email: laura.webster@nnuh.nhs.uk
Phone: 01603288053

Closing date: 26 October 2026

Please view the attached job description for full details of the role, and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.