Job summary

Be at the Heart of One of the Biggest Transformations in Our History

In just 10 months, James Paget University Hospitals NHS Foundation Trust (JPUH) will go live with a new Electronic Patient Record (EPR) system as part of the Norfolk and Waveney University Hospitals Group (NWUHG) programme. This is a once-in-a-generation transformation that will fundamentally change how we deliver care, support our staff, and improve outcomes for our patients.

We're looking for an energetic, influential and experienced NMAHP (Nursing, Midwifery and Allied Health Professional) who can inspire people, build momentum and drive clinical engagement across the organisation during this critical phase of the programme.

Ideally, you'll already know JPUH AND our people, services and culture. You'll understand how change is experienced on the frontline and have the credibility and leadership skills to help our teams embrace one of the most significant digital transformations the Trust has ever undertaken.

This an exciting secondment or fixed term opportunity which will expose you to a huge transformation programme. As the EPR NMAHP for JPUH, you will collaborate with the other NMAHPs on the programme, playing a pivotal leadership role in ensuring our organisation is ready for go-live.

If you're looking for a role where you can make a real difference, influence change at scale and be part of a programme that will shape the future of healthcare across Norfolk and Waveney, we'd love to hear from you.

Main duties of the job

• Drive engagement and readiness activities across clinical services
• Work in partnership with the Clinical Change Team to embed new ways of working
• Build strong relationships with senior leaders, managers and frontline teams
• Identify and address areas of resistance, risk and readiness gaps
• Champion effective communication and stakeholder engagement
• Support operational teams through the transition to the new EPR
• Contribute to organisational readiness, training adoption and go-live preparation
• Help ensure a safe, confident and successful deployment

We're seeking someone who:

• Is a strong clinical advocate with experience of leading organisational change
• Has excellent engagement, communication and influencing skills
• Can inspire others and create enthusiasm around complex transformation programmes
• Is comfortable working in a fast-paced environment with demanding timelines
• Understands healthcare operations and the challenges faced by frontline teams
• Can work collaboratively across organisational boundaries and professional groups
• Brings energy, resilience and a relentless focus on delivery

Most importantly, we're looking for someone who is passionate about people and understands that successful digital transformation is fundamentally about changing behaviours, adopting new ways of working and supporting colleagues through change.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job responsibilities

• This is a unique opportunity to contribute your skills and expertise to create a meaningful impact on the health and well-being of individuals throughout Norfolk and Waveney.
• Be part of an active multi-disciplinary Change Team.
• Support staff during one of the biggest transformation Programmes.
• Working closely with the Clinical Change Team, Programme Leadership and key stakeholders across the Trust, creating enthusiasm, understanding and readiness at every level of the organisation. This role is not about simply managing plans and actions. It's about winning hearts and minds, building confidence, overcoming barriers, and ensuring our people feel prepared and supported as we approach one of the most important milestones in the Trust's digital journey.
• This role offers a unique opportunity to leave a lasting legacy by helping to deliver a transformation that will benefit patients, staff and services for years to come.
• The Norfolk and Waveney University Hospitals Group is implementing a shared Electronic Patient Record across three acute trusts:
  James Paget University Hospitals NHS Foundation Trust (JPUH)
  Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH)
  The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH)

Qualifications
Essential

• Registered Nurse, Midwife, or Allied Health Professional with current registration with the appropriate professional body (e.g. NMC or HCPC)
• Educated at degree level in a health-related subject or equivalent experience

Desirable

• Quality Improvement Certification
• PRINCE 2 or equivalent
• Change Management qualification or equivalent
• Formal leadership and management training
• Continuing professional development and reflective profile

Experience
Essential

• Extensive Management and Leadership experience within the NHS or similar
• Significant experience in leading organisational change and introducing safer ways of working.
• Experience in delivering and implementing change.
• Recent clinical experience and experience of daily operational working in a service setting
• Experience of managing staff from different professional backgrounds

Desirable

• Knowledge and Experience of working with Quality Improvement Methodologies and Cost Improvement plans.
• Significant experience of implementing Trust wide Digital Health Systems
• Knowledge and experience of DCB0129 and DCB0160 standards

Skills
Essential

• Personal resilience and determination to make a tangible contribution to healthcare
• Excellent written and verbal communication skills and ability to communicate at all levels
• Strong proven administrative and organisational skills
• Able to create correspondence and devise visual presentations requiring accurate use of English
• Ability to analyse complex data and problem solve
• Ability to plan, prioritise and organise own workload effectively
• Self-motivated and ability to work without supervision
• Ability to work under pressure and deliver high quality and accurate work to tight deadlines
• Excellent standard of documentation and record keeping
• Ability to prioritise and deliver high quality and accurate work to tight deadlines
• Ability to lead, motivate and encourage others in a team and handle staff issues with a firm but tactful approach
• Ability to work within established procedures & guidelines
• Ability to participate and work within a changing and demanding environment
• Ability to demonstrate initiative
• A high level of diplomacy and a non-judgemental attitude
• Ability to multitask and deal with frequent interruptions and interventions when carrying out complex tasks

Attitude
Essential

• Effective role model, demonstrating the Collaborative's values of; QEHKL's Living our values NNUH's PRIDE values JPUH's CARER Values

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).