Job summary

2 Roles available - 1 x 0.8 WTE & 1 x 0.6 WTE

Join Our Team
We are looking for a motivated and compassionate Band 6 Children & Young People (CYP) Continuing Care Nurse to join our Continuing Care Team. This is an exciting opportunity to play a key role in ensuring children and young people with complex health needs receive high-quality, person-centred care that enables them to achieve the best possible outcomes.

Working within a supportive multidisciplinary team, you will be responsible for assessing, coordinating, reviewing, and case managing children and young people who are eligible for Continuing Care, ensuring care is delivered in line with the National Framework for Children and Young People's Continuing Care.

Main duties of the job

About the Role
As a CYP Continuing Care Coordinator, you will manage a caseload of children and young people with complex health needs, undertaking comprehensive assessments, coordinating care packages, and reviewing ongoing care to ensure services remain appropriate and effective.

Working closely with the CYP Continuing Care Lead and a wide range of health, social care, education, and voluntary sector partners, you will help deliver safe, effective, and high-quality services while supporting the ongoing development of the Continuing Care programme.

You will also contribute to service improvement initiatives, providing high-quality information, analysis, and reporting to support informed decision-making and effective resource planning.

Key Responsibilities

• Assess eligibility for Children and Young People's Continuing Care in line with national guidance.
• Coordinate, review, and case manage Continuing Care packages for children and young people with complex health needs.
• Develop and maintain effective relationships with children, families, carers, and partner organisations.
• Work collaboratively with multidisciplinary teams to ensure coordinated, person-centred care.
• Support the planning, implementation, monitoring, and evaluation of Continuing Care programmes and projects.
• Prepare reports, correspondence, and documentation to support service delivery and governance.
• Analyse complex information to support decision-making and service development.

About us
We manage an annual budget of £4.9billion to commission safe, high-quality and accessible health services for 1.7million people living in Norfolk and Suffolk.

We work with hospitals, GP practices, dentists, pharmacies, community, mental health and ambulance services, alongside local councils and voluntary organisations, to improve care. We involve local communities in shaping decisions and use their insights to improve services. As a statutory NHS organisation, we are accountable to NHS England and the UK Government.

Our role is to ensure services meet current and future needs by setting local NHS strategy, allocating funding, maintaining quality and safety standards, improving access, reducing health inequalities and enabling joined-up care.

Norfolk and Suffolk include rural, coastal and deprived communities, with an older-than-average population. Around half of residents live in rural or coastal areas, where access can be harder, and about 219,000 people live in the most deprived areas, where early deaths are significantly higher. These factors shape our planning and focus on reducing inequalities.

Our vision is for people to live longer, healthier lives with access to safe, joined-up, patient-centred care. We prioritise improving healthy life expectancy, reducing inequalities and ensuring consistent access to high-quality services.

We work across five local Places and partner with NHS providers, councils, the VCFSE sector and communities to deliver locally responsive care.

Job responsibilities
The job description and person specification are an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager.

The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation.

Person Specification

Knowledge
Essential

• A competent CYP expert with excellent knowledge and experience working with complex needs and terminal illness.
• Experience undertaking complex assessment and evaluation of care needs to determine appropriate support packages that are personalized to need and outcomes identified.
• Ability to problem solve complex issues in a constructive and professional manner within team and other agencies.
• Demonstrates awareness of the importance of working as part of a multi-disciplinary team.
• Communicates effectively verbally, in writing and in electronic formats.
• Communicates with CYP and family/carers in a caring and empathetic manner.
• A high level of understanding and experience of CYP with complex needs, terminal illness and life changing situations in acute/community settings.
• An in-depth awareness of NHS Continuing Care and National Frameworks and NHS 5 Year Plan.

Desirable

• Experience of Band 6 role.
• Experience with working in the community.

Qualifications
Essential

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area. LDN/RSCN/RN (Child)
• Accredited teaching course

Analytical
Essential

• Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues.
• Problem solving skills and ability to respond to sudden unexpected demands.
• Strategic thinking ability to anticipate.
• Attention to detail combined with the ability to extract key messages from complex analysis.
• Independent thinker with demonstrated good judgement, problem-solving and analytical skills.
• Takes decisions on difficult and contentious issues where they may be a number of courses of action.

Autonomy
Essential

• Ability to work on own initiative and organise own workload without supervision working to tight and often changing timescales.
• Can work flexibly in a changing ICB environment.
• Ability to work at various locations and occasionally out of county, work remotely from laptop as needed and adapt working situation to undertake assessments/reviews.

Communication
Essential

• Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences.
• Evidence of success in efficient and effective project and programme management.
• Skills for communication on complex matters and difficult situations, requiring persuasion and influence.
• Skills for nurturing key relationships and maintaining networks with all multiagency teams.

Other
Essential

• An ability to maintain confidentiality and trust.
• Used to working in a busy environment.
• Adaptability, flexibility and ability to cope with uncertainty and change.
• Commitment to continuing professional development.
• Professional calm and efficient manner.
• Effective organiser.
• Demonstrate a strong desire to improve performance and make a difference by focusing on goals.
• May be required to travel to ICB Offices and other venues within the ICB area as required.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.