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North Cumbria Integrated Care NHS Foundation Trust

Clinical Support Worker Higher Level – Workington *Internal*

Clinical Support Worker Higher Level – Workington *Internal*

WorkingtonField-based

Clinical Support Worker Higher Level – Workington *Internal*

North Cumbria Integrated Care NHS Foundation Trust

Permanent
Full-Time
£25,760 - £27,476per annumFTE
Posted 4 days ago

Description

Job summary
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY

If you are looking to become part of a friendly community nursing team, proving holistic care in the home environment this job is for you ...

An exciting opportunity has arisen within the Workington Community Nursing Team for a band 3 HCA looking for a change in their working environment. You will be involved in the delivery of care within peoples own homes.

We have 75hours available and welcome applicants looking for a variety of hours. The service runs 7 days a week 365 days a year. Daily shift patterns between 8:30 until 22:30. Weekend working is on a rotational basis.

Main duties of the job
As a Health Care Assistant in a multi-disciplinary team, work with other health and social care professionals to develop the ethos of multi-disciplinary, integrated care and seamless services ensuring that patient care is delivered to the highest possible standard.

As a Health Care Assistant, working under the direction of a registered health care professional, undertake a range of duties. Some of these will include clinical observations and recording patient information. Catheterisation, venepuncture, woundcare and supporting with the diabetic caseload.

About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
  • Being a clinically led organisation
  • Quality and safety at the heart of our Trust
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details
Date posted: 16 October 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £25,760 to £27,476 a year Per Annum
Contract: Permanent
Working pattern: Full-time
Reference number: 262-A-26-8177345-B
Location: Workington Community Hospital, Park Lane, Workington, CA15 2RW, United Kingdom

Essential qualifications
  • Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; Theoretical knowledge, Experience of a range of care and related procedures, clinical observations, knowledge of data protection legislation and health and safety at work legislation
  • National Care Certificate or commitment to complete within 12 weeks of commencing employment
  • Numeracy and Literacy Level 2

Desirable qualifications
  • Undertaken relevant additional training for Clinical Support Workers

Essential knowledge and experience
  • Experience of working in health or social care.
  • Experience of undertaking and recording clinical observations and escalating changes or findings
  • Working knowledge of legislation underpinning care provision
  • Understanding of the importance of robust, accurate, clear, timely documentation.
  • Insight into behaviours and skills of a carer and the need for effective team work.
  • Knowledge of Safeguarding.
  • Understanding work-related boundaries.
  • Awareness of GDPR and the need for confidentiality

Desirable knowledge and experience
  • Familiarity with current NHS and social care policies.
  • Computer skills
  • Nursing policies and procedures
  • Evidence of understanding of Trust Business
  • Experience of working in the Trust previously

Essential skills and aptitudes
  • Excellent interpersonal, communication and active listening skills.
  • Ability to adopt appropriate styles and methods of communication.
  • Time-keeping, planning and prioritisation skills.
  • Basic IT skills to use electronic patient records and other Trust systems.
  • Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.
  • Ability to demonstrate the importance of holistic person centred care and related procedures.
  • Attention to detail
  • Ability to use initiative appropriately.
  • Ability to demonstrate the compassionate values and behaviours needed for dignified care.
  • Desire to encourage and support patients to remain as independent as possible
  • Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
  • Caring and empathetic.
  • Motivated and with a pro-active approach.
  • Ability to work independently and as part of a team.
  • Committed to providing high quality patient care.
  • Willingness to undertake job related training and multi-disciplinary competencies for more effective patient care.
  • Personal resilience.
  • Ability to work calmly and effectively under pressure.
  • Presents self as courteous, respectful and helpful and understands importance of professional image.
  • Reliable, adaptable and dependable.

Desirable skills and aptitudes
  • Keyboard skills.
  • Venepuncture

Other requirements
  • Promotes equality and values diversity
  • Adhere to Trust Values and professional behaviours.

Desirable other requirements
  • Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site.

Benefits
  • 27-day holiday scheme rising to 33 after 10 years
  • Flexible working Scheme
  • NHS Discounts*
  • Salary Sacrifice schemes including lease cars and Cycle to Work*
  • Excellent opportunities for development*
  • Competitive NHS Pension scheme
  • Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility

Important information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Disclosure and Barring Service
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
  • Standard Check: £21.50 + Administration cost of £6.50 = £28.00 Deducted from salary over a 4 month period or a one-off payment.
  • Enhanced Check: £49.50 + administration cost of £6.50 = £56.00 Deducted from salary over a 4 month period or a one-off payment.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
NC

North Cumbria Integrated Care NHS Foundation Trust

We deliver integrated hospital and community health services for half a million people in Cumbria.

NHS1000+
View Company
NC

North Cumbria Integrated Care NHS Foundation Trust

NHS

Our one team approach delivers outstanding connected care across hospital and community settings. You work alongside six thousand dedicated colleagues to improve the health and happiness of local residents through kindness and collaboration.

Click to learn more
NC

North Cumbria Integrated Care NHS Foundation Trust

NHS

Our one team approach delivers outstanding connected care across hospital and community settings. You work alongside six thousand dedicated colleagues to improve the health and happiness of local residents through kindness and collaboration.

View Company

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