Job summary
The Clinical Lead/Deputy Manager within the Crisis Resolution and Home Treatment Team (CRHTT) plays a key leadership role in ensuring the delivery of high-quality, safe, and effective mental health crisis services. Working in partnership with the Team Manager, the post holder provides clinical leadership to the multidisciplinary team, supports the management of complex cases, and ensures that service users receive timely, person-centred, and recovery-focused care as an alternative to hospital admission whenever appropriate. The role involves overseeing clinical risk management, maintaining professional and clinical standards, providing supervision and support to staff, and promoting a culture of continuous learning and service improvement. The Clinical Lead is also responsible for supporting operational management, workforce development, clinical governance, safeguarding, and partnership working with internal and external stakeholders to ensure the service meets local and national quality standards and delivers positive outcomes for service users and their carers.

Main duties of the job
The Clinical Lead/Deputy Manager maintains oversight of all patients receiving care from the CRHTT, ensuring that care is safe, effective, and responsive to individual needs. The post holder provides clinical leadership in the review and management of complex cases, supports decision-making regarding admissions and discharges, and leads the gatekeeping function by assessing and screening potential hospital admissions to ensure that all alternatives to admission have been considered and that admission is clinically appropriate when required. Working collaboratively with inpatient wards, community services, and partner agencies, they facilitate timely access to care, promote least restrictive practice, and support safe transitions between inpatient and community services.

About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.

Our Five-Year Strategy:

• We will provide consistently high-quality care closer to home.
• With our partners in North London and each borough we will ensure equity of outcome for all
• We will offer great places to work, providing staff with supportive environment to deliver outstanding care.

Why NLFT?

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave and NHS pension scheme
• Excellent internal staff network

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Job responsibilities
A key responsibility of the role is the management and oversight of the gatekeeping function, ensuring that all referrals for psychiatric admission are assessed appropriately and that alternatives to hospital admission are fully explored where clinically safe and suitable. The post holder will work collaboratively with inpatient wards, community mental health services, emergency departments, primary care, social care, and other partner agencies to facilitate effective crisis intervention, admission avoidance, and safe discharge planning.

The Clinical Lead/Deputy Manager will provide professional supervision, mentorship, and support to staff, promoting continuous professional development, reflective practice, and high standards of clinical care. They will contribute to workforce planning, recruitment, appraisal, performance management, and service development initiatives while promoting a culture of learning, innovation, equality, and inclusion.

The post holder will also lead on clinical governance activities, including audit, incident review, safeguarding, quality improvement, and risk management processes, ensuring that standards of care are continuously monitored and improved. In the absence of the Team Manager, they will assume delegated responsibility for the operational management of the service, ensuring safe staffing levels, effective resource utilisation, and achievement of key performance and quality indicators.

Person Specification
Education and Qualifications
Essential

• Registered mental health professional (e.g. mental health nurse, social worker) with valid professional license

Desirable

• Postgraduate qualification in relevant mental health discipline

Experience and Knowledge
Essential

• Significant experience working in mental health crisis services or similar acute care settings
• Demonstrated leadership and managerial experience, including supervision of staff and managing resources effectively
• Experience in crisis assessment, risk management and formulation and delivery of crisis intervention plans
• Knowledge of agencies to support management of referrers.

Desirable

• Knowledge of principles/application of co-production

Skills and Abilities
Essential

• Excellent leadership and team management abilities
• Strong clinical assessment and formulation skills
• In-depth understanding of mental health conditions, crisis intervention and evidence-based treatments

Desirable

• Evidence of Performance Management

Personal Attributes
Essential

• Resilience and ability to work under pressure in crisis situations
• Strong problem-solving and decision-making skills

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer details
Employer name: North London NHS Foundation Trust
Address: St Ann's Hospital, St Ann's Road, London, N15 3TH, United Kingdom
Employer's website: https://www.northlondonmentalhealth.nhs.uk/

Employer contact details
For questions about the job, contact:
CRHTT Manager
Monika Aykac
Monika.Aykac@nhs.net
02087024695

Details
Date posted: 03 September 2026
Pay scheme: Agenda for change
Band: Band 7
Salary: £55,524 to £62,652 a year per annum including HCAS
Contract: Permanent
Working pattern: Full-time
Reference number: 455-NLFT-8166227
Job locations: St Ann's Hospital, St Ann's Road, London, N15 3TH, United Kingdom

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