Job summary
An exciting opportunity has arisen in a newly developed team in our Crisis Prevention Houses. North London Foundation Mental Health Trust is developing a new model of service delivery at the Crisis Prevention Houses, a bridge between in patient and community care, in which service users they can attend peer led and co-developed recovery programmes. The ethos is based on the Enablement Approach, facilitated by a clinical team, and delivered by staff in a range of roles to support people who use the service with their mental health, wellbeing, education, community engagement, and goals.

The post holder will utilize their experience of Mental Health Services, drawing on recovery based strategies and role modeling hope. They will work within the team for the house and play a fundamental role in developing and supporting current and new recovery worker roles in the Crisis Prevention House. These posts will have a clinical caseload by working directly with people referred to the Crisis Prevention Houses. In addition, working closely within the clinical team and collaboratively will work to continue to develop and embed the new service within the Crisis Prevention House.

This role requires the post holder to work a shift pattern that includes early, late, night and weekend shifts. There is also an opportunity to work occasional long day shifts. Shift times are:
07:30 - 15:30 (early)
12:30 - 20:30 (late)
20:00 - 08:00 (night)
07:30 - 20:30 (long day)

Main duties of the job

• Leading shifts from a trauma informed perspective and providing trauma informed interventions that relate to guests' needs - including physical, psychological, social, spiritual and cultural needs;
• Leading and contributing to assessment processes including assisting in initial information collection; monitoring of guests' progress; as well as being able to report back clearly regarding guests' progress at any team care reviews;
• Contributing towards the ongoing quality of service and care and identifying any risk issues in relation to guests' health and social care. Promptly informing the team and taking action if there are any: Changes in guests' physical conditions or mental state; Significant factors relevant to the guests; and Incidents related to the guests;
• With others, ensuring that the environment maintains the privacy, dignity and respect of guests using the service;
• Undertaking continuous risk and safety assessment and contributing to effective risk management and safety planning;
• Guiding junior colleagues in assessments and interventions on each shift;
• Providing individual staff with supervision/reflective practice;
• Overseeing the health and safety of each shift, reporting/escalating to senior managers any on call issues which cannot be contained within the shift;
• Leading on some activities in the house.
• Deputising for the House Manager when they are unavailable or not working.

About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people. Our Five-Year Strategy:
1. We will provide consistently high-quality care closer to home.
2. With our partners in North London and each borough we will ensure equity of outcome for all
3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
4. We will be more effective as an organisation by pioneering research, quality improvement and technology.

Why NLFT?

• We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
• We promote flexible working and support staff with a range of health and wellbeing initiatives.
• NHS Discounts, generous annual leave and NHS pension scheme
• Excellent internal staff network

In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.

Job responsibilities

• To have an excellent working knowledge of the value of trauma informed approaches, therapeutic communication and interventions and an understanding of the safety issues that may be associated with guests in mental health crisis. To lead discussions regarding the assessment, interventions, and review of guests needs.
• To be the lead worker for guests staying within the service devising agreement plans negotiated with the guest.
• To provide trauma informed interventions that relate to the guests needs including physical, psychological, social, spiritual and cultural needs.
• To recognise that guests stay within the service with capacity and consent and so to work with them to create plans that support them to safely return home following a crisis stay. To create a Leaving Summary of their stay in collaboration with guests.
• To observe and take action if there are any changes in guests wellbeing as well as undertake, with consent any routine observations that may be require for physical health management, as appropriate within a crisis house setting.
• To maintain timely and accurate records and in line with Trust and service line policy and procedure.
• To converse with guests who use services and their family/friends or carers/relatives in a positive and respectful manner, ascertaining their needs and assisting them as appropriate.
• To lead and contribute to the initial and on-going assessment of guests health and social care needs by participating in assessment processes including assisting in initial data collection; monitoring of guests progress; as well as being able to report back clearly at any team care reviews.

This is not an exhaustive list, please see the attached Job Description and Person Specification for more information on the role requirements and duties.

Person Specification
Education and Qualifications
Essential

• Registered mental health professional qualification or Nationally recognised relevant qualifications or Equivalent level of experience

Desirable

• Evidence of recent and ongoing academic study
• Level 2 Safeguarding Children or Safeguarding Vulnerable Adults certificate
• Mentorship or recognised teaching and assessing certificate
• Evidence of studies or learning about mental health, trauma or domestic and sexual abuse.

Knowledge and Experience
Essential

• Demonstrable experience working with individuals with mental health issues in a community, in-patient, or crisis and emergency setting
• To demonstrate a sound knowledge base in relation to factors that cause mental health problems for people and preferred treatment methods, or trauma informed therapeutic models.
• Demonstrable understanding and experience of utilising a variety of assessment tools currently used in practice in relation to determine risk and assessing / planning care needs
• Practical experience of mentoring or supervising junior staff, students, other trainees or new staff
• Previous employment in NHS Mental Health Services or experience of liaising with NHS and other statutory/nonstatutory services

Desirable

• Demonstrate a clear understanding of current Mental Health legislation and its application / use in practice or legislation relevant to substance misuse services.
• An awareness of current research and evidence-based practice within the setting
• To demonstrate an understanding of the interventions needs to meet the physical health needs of people with mental health or substance addictions problems.
• To have experience of or if appropriate to service needs be willing to undertake training in de-escalation or breakaway techniques.
• To demonstrate an understanding of the societal factors that impact on the health and wellbeing of people, including discrimination and how this contributes to mental health problems.

Skills and Abilities
Essential

• Excellent verbal, non-verbal and written communication skill
• Able to work on own initiative
• Able to work as part of a team and demonstrate the importance of a team approach
• Demonstrate well developed interpersonal skills
• Ability to maintain boundaries and form positive therapeutic relationships with service users and carers
• Competent using computers and keyboards for entering personally generated data, generating and responding to emails, conducting web searches etc.

Desirable

• Sound awareness of patient / service user services within the wider context of the organisation
• Demonstrate a clear understanding of the roles within the multi-professional team

Personal Qualities
Essential

• Motivated and enthusiastic about working/creating a newly formed trauma informed service
• Willingness to work at other crisis prevention house sites in order to ensure safe staffing levels

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).