Job summaryThis post has the prime responsibility to book diagnostic and therapeutic procedures within the Cardiology Day unit (CDU).
The post holder will have knowledge of patient pathways for each procedure and books a range of complex tests and procedures.
This post holder will identify when additional capacity is require to meet waiting list targets and liaise with the wider MDT to ensure correct staffing and availably.
The role requires collaboration and coordination and booking of cross site UHT patients.
Main duties of the jobResponsibility to book diagnostic and therapeutic procedures within the Cardiology Day unit (CDU).
The CDU department processes diagnostic and therapeutic procedures involving the multidisciplinary team, both face to face and via the telephone. Due to the complexity and variety of appointments that are operating every day, the booking process is a complicated procedure utilising a confidential patient database. The post holder will be required to have an extensive knowledge of cardiology appointments across the UHT.
About usSouth Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees and as such you may be required to work at any site across both Trusts.
At North Tees & Hartlepool NHS Foundation Trust, we want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development.
We recruit for values and "Together we are North Tees & Hartlepool"
Job responsibilitiesDetailed job description and main responsibilities
The main remit of this post is to process booking and administrative services and support the management of the Cardiology day unit waiting list. This is a key post in the unit, to maintain and develop administrative systems to support the achievement of national waiting time targets and maintain a safe and efficient patient booking process and flow.
The post holder will also provide reception and clerical support within the cardiology unit. they will work collaboratively with admin/secretarial teams across the whole UHT.
Manage systems to ensure an equitable pooled list is in place by working closely with clinical staff across the MDT.
See full job description for more details.
Person SpecificationQualificationsEssentialExperienceEssential- Experience of booking appointments and tests
- Excellent attention to detail and ability to check work
Desirable- Previous use of ICE/TRAK/CRIS
- Experience of working in Cardiology
- Experience in an acute hospital environment
QualificationsEssential- NVQ Level 3 Customer Service or equivalent
QualificationsEssential- Good basic education to include GCSE Maths and English, level C or above.
QualificationsEssential- Or evidence of administration knowledge and skills equivalent to level of qualification
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). 
