Job title: PCN First Contact Physiotherapist
Location: Goodman's Field Medical Practice
Salary: Up to £55,000 depending on experience
Hours: 37.5 (Monday to Friday 09:00 - 17:00)

Help us to deliver great primary care by improving access, outcomes and patient experience.

At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients, and each other – because we CARE.

Caring
We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.

Ambitious
Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.

Resourceful
Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.

Excellence
We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Role Responsibility
As a valued member of the Operose Health team, your key duties will include:

• We are looking for an experienced and motivated First Contact Physiotherapist to join our GP practice team. The successful candidate will provide expert assessment, diagnosis and management of patients with musculoskeletal conditions, helping patients access the right care at the right time. You will work closely with our clinical team to provide high-quality, patient-centred care, support self-management and rehabilitation, and contribute to improving access and outcomes for our patients.

The Ideal Candidate
What we look for in new colleagues:

• Qualifications and registration – Essential: BSc/MSc in Physiotherapy or equivalent recognised qualification; current HCPC registration; evidence of relevant CPD. Desirable: Relevant postgraduate MSK, advanced practice or primary care qualification.
• Clinical experience – Essential: Relevant post-registration physiotherapy experience, including autonomous MSK assessment and management. Desirable: Experience in primary care, an FCP service or advanced practice.
• Clinical capability – Essential: Able to assess, clinically reason, diagnose and manage a broad range of MSK presentations; recognise red flags and refer appropriately. Desirable: Experience requesting or interpreting investigations within scope and local pathways.
• Communication and inclusion – Essential: Excellent verbal and written communication; able to explain risk and options clearly and adapt to individual communication needs. Desirable: Experience of patient education, coaching or teaching colleagues.
• Teamwork and leadership – Essential: Works effectively across professional boundaries; seeks advice appropriately and contributes constructively to team learning. Desirable: Experience working across PCN, community or secondary-care pathways.
• Digital and records – Essential: Confident using electronic clinical records and standard digital systems; produces accurate, timely documentation. Desirable: Experience with primary care clinical systems and service data.
• Quality and improvement – Essential: Committed to evidence-based practice, audit, learning from incidents and continuous improvement. Desirable: Experience contributing to quality improvement, clinical audit or service redesign.
• Personal approach – Essential: Professional, organised, reliable, proactive and able to work independently while remaining accountable and open to challenge. Desirable: Evidence of role-modelling organisational values and supporting others.

Package Description
How we'll support you:

• Annual salary of up to £55,000 depending on qualifications and experience.
• 27 days annual leave plus bank holidays pro rata.
• Support to gain independent prescribing qualification.
• 1 week paid CPD/study leave pro rata per year as well as in-house CPD training sessions tailored to meet your needs.
• Access to our bespoke learning management system.
• The benefits of working with an at-scale provider of primary care means that there are lots of opportunities for our colleagues to specialise and develop.
• Car benefit scheme – specialising in electric vehicles.
• Cycle to work scheme.
• Travel season ticket loans.
• Discount cards.
• Employee wellbeing services including free yoga videos and employee wellbeing app.

About the Company
We provide local primary care, at scale
Operose Health delivers primary care to over 700,000 registered patients, across 82 locations in 16 ICB areas. We have over 250,000 attendances at our urgent care centres and support some of the most vulnerable people through our specialist GP surgeries.

Our clinical model of localised delivery allows services to concentrate on local health needs, priorities and connections – whilst benefitting from the regional and centralised support that scale provides.

We transform communities and reduce health inequality
Our patients are our partners and we are committed to empowering and supporting them to lead healthier lives. We use patient feedback, our innovative data systems and scale to adapt services to meet local need, reduce health care inequality and drive integration within our neighbourhoods.

We have a unique offering in the NHS
Through our reach, innovative data systems, scale and determination, we have the capability and insight to support the NHS with access and delivery challenges.

We care
We care about our patients, our people, our communities and neighbourhoods, and the future of primary care. We are led by our values and are a trusted provider in the NHS.