At a glance
Salary: Highly Competitive
Hours: Bank arrangements - Day shifts and Overnight shifts available
Location: Newton-le-Willows

Benefits

• Company Pension
• Discounted Private Health Care and Treatment
• Medicash- Reimbursement for your healthcare needs
• Day off for you birthday (qualifying period required)
• Access to Perkbox discount retailer with 1000’s of money saving vouchers
• Growing organisation with continuous opportunities and personal development

Company Summary
In 2010, Pall Mall was born, a family run business with a clear vision. Fast forward 16 years and we have spearheaded the business, trebling our workforce along the way and laying down clear and ambitious growth plans for the future. We were also recognised in the Sunday Times ‘Best Places To Work 2023’ list. Our purpose is to provide on-demand, high quality private healthcare and cosmetic surgery that meets the needs and expectations of patients and our vision is to be recognised and respected as the most patient-centric private healthcare provider in the north-west, by providing our patients with the best possible care, treatment and outcomes.

Core Responsibilities
As a Bank ward HCA, you will support the maintenance of the clinical ward to ensure the highest possible care is given. To ensure safety and patient care is paramount and to the highest quality.

Duties also include:

• Assist our Nursing team in providing exemplary Care within the Ward department, whilst providing Healthcare Assistance to our Nursing team.
• As a HCA, duties will include routine tasks related to the delivery of care to ensure our patient’s health and well-being.
• You will move and set up equipment (after training) and other resources, as well as applying technology for measurement, monitoring and treatment.
• Maintain stock control and careful use of equipment
• Ensuring patient comfort, dignity and privacy are maintained at all times and are specific to the patients’ needs.
• Chaperoning patients and required equipment as necessary for appointments and clinic.
• Ensure strict confidentiality is applied to all clients and staff, ensuring need to know basis is applied at all times.
• Communicate care to patients, their family and/or carers using appropriate language and rationale
• Assists the registered nurse with appropriate clinical documentation
• Reports any concerns to the trained nurse in charge of the patient
• Decontamination of instruments and clinical equipment

Quality Improvement

• Understand job role and scope and identify how this can be developed over time
• Maintain continual professional development in quality improvement, make recommendations on how quality in the organisation can be improved
• Raise quality concerns and related risks with the relevant people and re-evaluate to ensure improvements have been made
• Agree with others how practice could develop to improve quality and provide the appropriate support as service changes

Clinical Governance

• Ensure compliance with policies, procedures and clinical guidelines for self and others
• Continually monitor standards of care and contribute to improvement of care, through benchmarking, audit and research.
• Communicate effectively and share best practice with the multidisciplinary team & others
• To be aware of duties and responsibilities in relation to clinical risk management

Our HEART values

• We will Remain a compassionate employer that values your skills and input to the business
• Recognise your successes
• Provide training and further development opportunities where applicable
• Remain committed to our company PACCT values and provide a safe and inclusive work environment
• Helpful
• Being helpful means going the extra mile to support each other and our patients. It’s about being there when someone needs guidance, offering assistance without hesitation, and always looking for ways to make things better for others
• Empathetic
• Being empathetic means truly listening and seeing things from someone else’s perspective – whether that’s a patient needing reassurance or a colleague who’s having a tough day. It’s about making sure people feel understood and cared for.
• Accountable
• Being accountable means taking ownership of your actions and commitments. It’s about following through on what you say you’ll do and holding yourself to the highest standards – whether for a patient or a teammate.
• Resourceful
• Being resourceful means staying adaptable, creative and proactive in solving problems. It’s about thinking outside of the box and finding, smart, effective solutions to meet the needs of our patients and team.
• Teamwork
• Teamwork means working side-by-side, supporting each other and combining our strengths to create an environment where everyone can thrive. When we join forces, we can provide a better experience for our colleagues and reach new levels of success as a team.

Interview
Successful applicants will be invited to an interview at our Private Hospital in Newton-le-Willows. We can’t wait to meet you!

We are an equal opportunities employer.