Location: Redhill
Sector: Medical & Healthcare
Employment type: Permanent

MAIN PURPOSE OF THE JOB
Functional Assessor - To carry out personal and independent clinical assessments and examinations. To interpret and analyse information gained in assessment, alongside medical evidence provided, in order to create a professional, accurate and concise report to robustly advise on each individual's level of needs and functional abilities.

Clinical Trainer Role - To provide an online training environment conducive to learning. Providing support and guidance to all new starters throughout the onboarding and training process and ensuring a successful start to their journey whilst setting the foundations for future success.

KEY TASKS AND RESPONSIBILITIES

• To carry out detailed Functional assessments and examinations, accurately interpreting and critically analysing all evidence to create a professional and concise report.
• To demonstrate a strong command of written English within reports, including accurate spelling and grammar.
• Ensure professional standards are maintained in all work and that you adhere to your professional code of conduct.
• To provide a positive experience for the claimant and any companions.
• To set a positive example to colleagues, clients and claimants through work quality, productivity and attitude.
• To work autonomously and as a team to meet quality and productivity targets and standards agreed between PFAS and its Healthcare Partners and to proactively seek support and respond positively to feedback to achieve these.
• To work cohesively with Operational as well as Clinical colleagues.
• To ensure reports are completed to a high standard by achieving "Grade A1/A2" reports.
• To complete amendments to own reports within the advised time frame, when highlighted to do so by members of the Audit Team, to ensure quality standards are maintained.
• To work within the scope of the DWP guidance and training provided.
• To lead Stage 1 & 2 training sessions delivered by PFAS as directed by the Prime Contract Holder (PCH) and DWP.
• To provide an engaging and supportive learning environment, enabling trainees to be successful in stage 2.
• Identify any additional learning needs and implement actions to support.
• Complete additional training as and when needed.
• Provide full and complete documentation to provide a clear handover to the Clinical Support Manager.
• Provide coaching support to trainees in stage 3 of their training.
• Support with recruitment by way of F2F interviews.
• Where training tasks are not required, support with Business As Usual (BAU) tasks.

GENERAL

• To take initiative in maintaining your individual professional development to stay current with clinical evidence and practice.
• To liaise between Administration/Head Office Staff and other clinicians, management and external clients, when any queries arise and dealing with the queries in a prompt and professional manner.
• To work with other IPRS staff, such as Group Clinical Operations, Project Managers and Directors particularly, improving the service to the client.
• To maintain claimant and client confidentiality when working from home, providing a suitable workspace for this.
• To maintain high privacy and security levels on computers and laptops and internet connections used to carry out the above tasks.
• To have an understanding of and work within the agreed client Key Performance Indicators.
• To maintain high professional standards and attitudes when dealing with clients, claimants and clinicians.
• To take ownership over your own revalidation and ensure this is completed.
• To undertake any other duties compatible with the grading of the post, as required.

QUALIFICATIONS, TRAINING AND EXPERIENCE
Candidate must hold one of the following qualifications and have a current and valid registration with the associated governing body without sanction.

• Qualified Chartered Physiotherapist or Qualified Occupational Therapist.
• BSc or Qualified Paramedic.
• Qualified Nurse (RGN, RMN, RNLD only).

Essential Criteria

• Evidence of continuing professional development.
• 2 years of clinical experience as a qualified healthcare professional delivering PIP assessments.
• A broad clinical knowledge base.
• Previous experience in using computer software including Microsoft Office.

Desirable

• Previous experience of delivering training in a group setting.

Skills and Abilities

• Work well as part of a multidisciplinary team and build positive working relationships with both medical and administrative support colleagues.
• Have highly developed verbal and written communication skills and be able to negotiate successfully and respond to rapidly changing work environment.
• Takes a positive approach to dealing with change.
• Evidence of ongoing professional development.
• Demonstrates positive attitude, role model for other HPs regarding good practices and behaviour.
• Experience of coaching and mentoring colleagues.
• Ability to work within a team to achieve the best outcomes for claimants and the client.
• Ability to work under minimum supervision.
• Ability to communicate effectively with internal and external customers verbally and in writing.
• Professional under pressure.
• Contribute positively to the organisational culture.

Equal opportunities and right-to-work checks apply.