Primary Care Careers
Dispenser
The closing date is 20 November 2026

Job summary
Humbleyard Practice is looking for an organised, reliable and enthusiastic Dispenser to join our busy Dispensary Team.

The successful candidate will play an important role in providing a safe and efficient dispensing service to our patients, ensuring medication is prepared accurately and ready for collection within the required timescales.

You will work closely with the dispensary team, GPs and other members of the Practice to help provide a friendly and professional service to our patients.

Main duties of the job

• Preparing, picking, labelling and dispensing medication accurately in accordance with prescriptions and Practice procedures.
• Carrying out accuracy checks on dispensed medication in accordance with training, competence and Practice procedures.
• Processing repeat and acute prescription requests.
• Checking dispensed medication to ensure accuracy and referring any queries or concerns to the appropriate member of the team.
• Handing out medication to patients and dealing with face-to-face enquiries.
• Responding to patient queries by telephone and through the Practice's computer systems.
• Liaising with local pharmacies, GPs and other healthcare professionals regarding medication queries, stock problems and changes to medication.
• Ordering medication from wholesalers and maintaining appropriate stock levels.
• Receiving and unpacking medication deliveries.
• Rotating stock and carrying out date checks to ensure medication is stored appropriately and remains within its expiry date.
• Filing and organising prescriptions and assisting with end-of-month dispensary processes.
• Removing and dealing with uncollected medication in accordance with Practice procedures.
• Maintaining accurate dispensary records and following the Practice's Standard Operating Procedures (SOPs).

About us
You will be joining a friendly and supportive dispensary team, working alongside other Practice staff to provide a dispensing service to our registered patients.

We value teamwork, good communication and creating a positive working environment where staff feel supported and valued.

What we offer

• Generous annual leave entitlement of up to 6 weeks, plus Bank Holidays (pro rata for part-time staff).
• An additional day of leave for your birthday.
• Access to the NHS Pension Scheme, with an employer contribution of 23.7%.
• A friendly and supportive working environment.
• Training and development opportunities.

Details
Date posted: 10 November 2026
Pay scheme: Other
Salary: Depending on experience
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: 30162
Job locations: Cantley Lane, Cringleford, Norwich, Norfolk, NR4 6TA, United Kingdom

Person Specification
Experience
Essential

• Has excellent attention to detail and takes pride in working accurately.
• Has good organisational and time-management skills.
• Has good communication and interpersonal skills.
• Is confident using computers and learning new systems.
• Can work well as part of a team and use their own initiative.
• Can manage their workload and prioritise tasks in a busy environment.
• Is friendly, approachable and professional when dealing with patients.
• Is reliable, flexible and willing to learn.
• Understands the importance of confidentiality and patient safety.

Desirable
Previous experience working in a dispensary or pharmacy is desirable. An NVQ Level 2 in Dispensing (or equivalent qualification) would also be an advantage.

Training will be provided where required, with opportunities to develop skills and knowledge within the dispensary.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Primary Care Careers
Address: Cantley Lane, Cringleford, Norwich, Norfolk, NR4 6TA, United Kingdom
Employer's website: https://www.eoeprimarycarecareers.nhs.uk/

Employer contact details
For questions about the job, contact:
Recruitment Team, Humbleyard Practice
enquiries@eoeprimarycarecareers.nhs.uk
01206918760

Privacy notice: Primary Care Careers's privacy notice (opens in a new tab)