Job summary
The Holbrook and Shotley Practice is looking for a healthcare assistant (HCA) to join the practice in this vital patient-facing role with both clinical and administrative responsibilities. The role is offered on a part-time basis, for up to 20 hours a week, and we can be flexible with the days and hours to be covered.

The role will offer you the opportunity to build on your experience, skills and competence, requiring you to work effectively within a multidisciplinary healthcare team.

Main duties of the job

• Carry out base-line observations such as pulse, oximetry, temperature, blood pressure and blood glucose levels, recording findings accurately.
• Wound care, venepuncture, phlebotomy checks and administering of medicines and vaccines.
• Ensure that all clinical rooms are adequately stocked and prepared for each session.
• Update patient health records.
• Ensure that medical supplies are in stock.
• Act as a chaperone where required.
• Assist GP during the performance of minor operations.
• Communicate with patients, relatives, and carers including providing valuable health promotion and education.
• New patient health checks.

About us
The Holbrook and Shotley Practice is a GP Practice across two surgery sites. We pride ourselves on providing a high standard of care to our 8000 patients. Our practice team comprises three GP partners, two salaried GPs, supported by a highly experienced team of nurses, dispensers, paramedics, and a reception team. We offer:

• Full training and support
• Opportunity to undertake a recognised dispensing qualification
• A friendly and supportive working environment
• NHS Pension Scheme
• Generous annual leave entitlement
• Opportunities for career progression

Person Specification
Qualifications

• Essential: Successful completion of the Care Certificate, or willingness to undertake, as indicated by the CQC.
• Essential: Level 3 Diploma in Health and Social Care, or equivalent.

Experience

• Experience of working within a GP practice.
• Strong clinical skills including venepuncture/phlebotomy.
• Excellent patient-facing communication and interpersonal skills.
• Confidential manner with a compassionate and respectful approach, placing a high value on the dignity of patients, relatives, carers and colleagues.
• Ability to work independently, determining own workload priorities, as well as working as part of a multi-disciplinary team.
• Strong organisational and time management skills.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Date posted: 28 October 2026
Closing date: 17 November 2026
Contract: Permanent
Working pattern: Part-time
Reference number: 30140
Employer: Primary Care Careers
Contact: Recruitment Team, The Holbrook & Shotley Practice, enquiries@eoeprimarycarecareers.nhs.uk, 01206918760

Apply through our website.