Job summary
The Humbleyard Practice is looking to welcome an experienced healthcare assistant into our practice to support our nursing team. The role is full-time position for 37.5 hours per week. It should be noted that healthcare assistants may be required to treat patients at any of the three practice sites, when required.

Main duties of the job

• Phlebotomy, for both venous and INR near patient testing
• Blood pressure checks
• Urine testing, urinalysis and submitting samples to the laboratory following the practice protocol.
• Obtaining of specimens, ensuring their maintenance under correct conditions and despatch
• Performing ECGs
• To promote the health and wellbeing of individual patients through
• Carrying out health interviews for patients newly registered with the practice and others as required
• Making appropriate referrals to doctors and other health and social service professionals
• Assisting in the development of health promotion activities for groups of patients e.g. promotion of a healthy lifestyle through smoking cessation, diet and exercise.
• BMI monitoring weight monitoring and lifestyle advice
• Any other procedures as deemed reasonably within the scope of the post
• Deal with patient queries and problems with referral to doctor if necessary.
• Blood sugar measurement
• 24hr BP monitoring and inputting data from home blood pressure monitoring
• Diabetic foot checks
• To be familiar with and comply with the practices policies, procedures and current legislation.
• To recognise the patients right to privacy, dignity and confidentiality, showing due regard for the patients property
• To prepare consulting rooms and maintain stocks of examination instruments and specimen collection materials, and other clinical supplies, including cleaning of any storage space for the same e.g. clinical trolleys

About us
At The Humbleyard Practice, we are a large, semi-rural, dispensing healthcare provider offering exceptional care with compassion, professionalism, and integrity. Serving a fast-growing patient population of over 22,500 across three sites, we are dedicated to meeting the diverse needs of our patients and their families.

Our surgeries are located at:

• Cringleford Surgery, Cantley Lane, Cringleford, Norwich, NR4 6TA
• Hethersett Surgery, Great Melton Road, Hethersett, Norwich, NR9 3AB
• Mulbarton Surgery, The Common, Mulbarton, Norwich, NR14 8JG

As a research and GP training practice, we pride ourselves on continuous development and providing the best care possible to our patients. We are committed to fostering a culture of compassion, kindness, and professionalism within our team, and we actively support personal and professional growth.

Essential Experience

• Strong clinical skills;
• Confidence and competence in all HCA duties required for the post;
• Experience within primary care and/or healthcare setting;
• Excellent patient-facing communication and interpersonal skills;
• Consistently confidential manner as well as a compassionate and respectful approach, placing a high value on the dignity of patients, relatives, carers and colleagues;
• Ability to work independently and determine own workload priorities as well as working as part of a multi-disciplinary team;
• Strong organisational and time management skills.

Essential Qualifications

• Level 3 Diploma in Health and Social Care or equivalent

Desirable Qualifications

• Ideally a qualification in phlebotomy/venepuncture

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: Primary Care Careers
Address: Cantley Lane, Cringleford, Norwich, Norfolk, NR4 6TA, United Kingdom
Contact: Recruitment Team, Humbleyard Practice, enquiries@eoeprimarycarecareers.nhs.uk, 01206918760

Closing date: 30 November 2026