Priory Hospital RoehamptonPriory Hospital Roehampton in London, is one of the country's leading rehab facilities for mental health conditions and addictions.
About the RoleYou'll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the service. Whether you're assisting with day-to-day operations, supporting with care requirements, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.
Key Responsibilities- Ensures the integrity, probity and reasonableness of local financial controls in respect of the admissions processes, in order to minimise financial risk via the correct implementation of local procedures.
- Greets new patients and pupils, as well as their families on or shortly after admission, ensuring that any necessary documentation is completed at this time. As appropriate, collects any self funding element of the care.
- Updates patient / pupil details within Priory database systems, ensuring accuracy of all data input.
- Handles all external and internal admissions enquiries, directing queries as appropriate.
- Uses a variety of internal systems to ensure that all current patients / pupils are funded, and refers any out of funds cases to the relevant member of Senior Management.
What We're Looking ForThe role holder should be educated to GCSE level (Grades A–C) or an equivalent standard and possess a good working knowledge of Excel. They should also have experience in an administrative, customer service, clinical, or other relevant environment, demonstrating the ability to apply their skills effectively in a professional setting.
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.For more information about the role, you can email SarahThorn@priorygroup.com