Location: Ayr Clinic, Ayr, South Ayrshire, KA6 6PT
Workplace type: Onsite
Employment type: Permanent - Full Time
Salary: £26,886 / year

What you'll be doing
You will be part of a compassionate team who are committed to our patients wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. You will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of patients

• Provides practical support and responsive care to patients who require assistance with intimate personal needs such as dressing, bathing and toileting activities ensuring that such activities comply with procedures and the relevant healthcare legislation.
• Observes and monitors the wellbeing of patients ensuring that any unusual physical, mental or emotional occurrences are promptly referred to senior staff/the primary nurse and documented as appropriate.
• Provide specific interventions with patients as delegated by a Registered Nurse and following training and competency attainment. Such interventions include Observation and Engagement with Patients, escorting patients on leave, and being involved in de-escalation and management of violence and aggression.
• Contribute to a team approach to patient care in conjunction with all members of the multidisciplinary team.
• Participate in regular ward meetings and attend other meetings as requested.
• To assist in the maintenance of stock levels, including pharmaceutical products.
• To assist in the maintenance of ward cleanliness and tidiness and always adhere to infection control policy and procedures.
• Develops and maintains a good professional relationship with patients, colleagues and visitors responding promptly and courteously to requests and enquiries.
• Help promote and maintain an environment conducive to meeting the needs of the patient / relatives and carers.
• Ensure service users are gaining a quality service that is value for their money.
• To receive and convey information from telephone or personal enquiries in a courteous manner and ensure all persons visiting the ward are greeted and assisted in a welcoming and supportive manner.

What you'll bring to the role
Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

• Excellent interpersonal skills and a caring nature
• Empathy, understanding and patience
• Ability to work on your own and as part of a team
• Ability to understand and follow policies and procedure
• The ability to anticipate and respond to challenges
• Competent in verbal and written English
• Educated to a minimum NVQ 1 or GCSE's in Mathematics and English.
• Understands the need for strict confidentiality
• Basic IT literacy

Desirable: A healthcare qualification is desirable, but not essential. Previous experience gained in a similar role would be ideal.

What we will give you in return
You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• 25 days annual leave plus bank holidays
• Birthday holiday
• Contributory pension scheme
• Flexible benefits including gym membership, IT technology and private healthcare
• Sponsorship of professional qualifications through our Individual Professional Development panel
• Leadership and management development
• Long service award
• Refer a friend bonus

To be considered for this role, you must have the right to work in the UK. Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early.