Location: Priory Hospital Hayes Grove, Hayes, Bromley, BR2 7AS
Salary: £13.45 / hour
Employment type: Permanent - Full Time (38.5 hours per week)

Priory Hospital Hayes Grove is looking to recruit a Healthcare Assistant to join the team. Priory Hospital Hayes Grove is one of the UK’s leading mental health and addiction rehab hospitals. We can provide world class residential treatment for a range of mental health conditions, including treatment for depression, as well as drug and alcohol addiction treatment. The hospital also offers a comprehensive eating disorder service for adults, with inpatient, day care and outpatient support available. In addition, we provide outpatient treatment for young people as well as private CAMHS assessments options and private autism assessments for adults.

It would be ideal if you have previous experience gained in a similar role. However whilst this is valuable, we are looking for individuals who display the right values and behaviours in order to make a difference to people’s lives. You should be keen to learn and show compassion to care for the people we support.

What you'll be doing

• Assist qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated.
• Provide practical support and responsive care to patients who require assistance with intimate personal needs such as dressing, bathing and toileting, in line with procedures and healthcare legislation.
• Observe and monitor the wellbeing of patients, promptly referring unusual physical, mental or emotional occurrences to senior staff or the primary nurse and documenting as appropriate.
• Provide specific interventions as delegated by a Registered Nurse following training and competency attainment, including observation and engagement with patients, escorting patients on leave, and de-escalation and management of violence and aggression.
• Contribute to a team approach to patient care alongside the multidisciplinary team.
• Participate in regular ward meetings and attend other meetings as requested.
• Assist in maintaining stock levels, including pharmaceutical products.
• Assist in maintaining ward cleanliness and tidiness, adhering to infection control policy and procedures at all times.
• Develop and maintain professional relationships with patients, colleagues and visitors, responding promptly and courteously to requests and enquiries.
• Help promote and maintain an environment conducive to meeting the needs of patients, relatives and carers.
• Ensure service users receive a quality service that offers value for money.
• Receive and convey information from telephone or personal enquiries courteously, and greet and assist all persons visiting the ward in a welcoming manner.

What you'll bring to the role

• Excellent interpersonal skills and a caring nature
• Empathy, understanding and patience
• Ability to work alone and as part of a team
• Ability to understand and follow policies and procedures
• Ability to anticipate and respond to challenges
• Competent in verbal and written English

A healthcare qualification is desirable, but not essential. To be considered for this role, you must have the right to work in the UK.

What we will give you in return

• Full training and numerous pathways into leadership and qualified clinical positions
• Free on-site parking
• Birthday holiday – your birthday as an extra day of annual leave
• Enhanced maternity pay
• Contributory pension scheme
• Flexible benefits including reduced rates and access to schemes such as gym membership, IT technology and Healthcare Cash Plan
• Access to development opportunities and sponsorship of professional qualifications through the Individual Professional Development panel
• Leadership and management development
• Long service award
• Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.