Priory Hospital Chelmsford is looking to recruit a Medical Secretary to join the team. This is a part time 22.5 hours role on site 3 days a week.

Chelmsford is one of the UK’s leading treatment centres and is rated by former patients for its excellence, dedication and commitment, as well as producing outstanding treatment outcomes. The hospital first opened in 1992 and since then, has established an excellent reputation for providing fast access to high quality treatment for a range of addictions as well as treatment for mental health difficulties. We offer private autism assessments for adults and children, as well as attention deficit hyperactivity disorder (ADHD) assessments for young people. We also have a dedicated young people's mental health inpatient service, Willow Ward, which provides expert care in a supportive environment. As well as our inpatient offering for young people, we also offer a day hospital providing structured therapeutic support without the need for a full admission. Chelmer Ward and The Lodge are private general psychiatry and addiction treatment facilities. We offer support to people in crisis with mental health issues, such as psychosis, mood disorders, personality disorders, anxiety and trauma. The ward has a multidisciplinary team consisting of experienced consultant psychiatrists, specialty doctors, mental health nurses and therapists, who provide person-centred care, in collaboration with the patient, to allow them to maximise their recovery journey.

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

Key Responsibilities

• Provide efficient and effective administrative support to the hospital and particularly the medical team
• Typing, minute taking, receiving telephone enquiries, diary and appointment management, managing correspondence, meeting and greeting visitors
• Liaise with other Priory Healthcare sites and departments, Insurers, GPs and Commissioners regarding specific patient details and invoicing
• Provide cross cover within specified Medical Secretaries teams, as assigned by your line manager
• Provide exceptional customer service to our patients, ensuring a positive customer experience
• Accurately record Independent Consultant time to ensure appropriate invoicing controls are in place for the hospital

What We’re Looking For
The ideal candidate will have excellent computer and Microsoft Office skills, including audio typing, alongside a strong understanding of medical terminology. They will be highly organised, detail-oriented, and able to prioritise their workload effectively while maintaining a high level of confidentiality and integrity. A strong team player with a passion for delivering a high-quality service to the hospital, they will ideally have experience in an administrative, customer service, clinical, or similar environment and be comfortable working within established processes while adapting to the needs of patients and their families when required.

Priory Group is an equal opportunities employer.