About the Service
Notts Hill House is a specialist neurological rehabilitation service located in Torquay, Devon, supporting adults with acquired brain injury (ABI), traumatic brain injury (TBI), stroke and a range of neurological conditions and complex physical disabilities. Our service combines individualised neurological rehabilitation with specialist residential support, helping people develop and maintain physical function, everyday living skills and greater independence. We offer short-term, respite, medium and longer-term placements, depending on individual needs and rehabilitation goals.

We are seeking an experienced and motivated Senior Support Worker to join our team. In this role, you will act as a positive role model, providing effective supervision and guidance to support staff, ensuring high-quality, person-centred care is delivered at all times. You will play a key role in supervising day-to-day operations, coaching colleagues, leading team meetings, and ensuring the people who use our service are supported to live fulfilling, independent lives.

Key Responsibilities

• Supervise and support the delivery of person-centred support and care
• Provide leadership during shifts, including handovers, role allocation, and effective communication
• Ensure residents have person-centred plans in place and are supported to participate in meaningful activities
• Deliver team supervisions and contribute to professional development
• Administer medication safely and in line with procedures
• Manage service users" finances and contribute to budget management in accordance with policy
• Complete and oversee accurate record-keeping, reporting, and compliance with legislation
• Monitor and support team performance, addressing immediate operational issues as needed
• Maintain up-to-date training and knowledge to ensure safe and effective practice

Requirements

• Previous experience as a Support Worker or Senior Support Worker is essential
• Strong leadership and communication skills
• Ability to supervise, coach, and motivate others
• Committed to promoting choice, dignity, and independence for those we support
• Knowledge of care standards, policies, and safeguarding practices
• Reliable, flexible, and proactive in problem-solving
• A caring and respectful approach to supporting others
• Ability to work flexibly and think innovatively
• Strong communication and relationship-building skills
• Commitment to upholding professional standards, policies, and procedures

You can find additional information in the attached job description.