Healthcare Assistant (Zero Hour)
Company: Prometheus Safe and Secure

Job summary
Joining us as a Health Care Assistant means stepping into a role where no two days are the same. One shift you could be supporting a patient through a mental health crisis, the next you might be leading a team to ensure a safe transfer between hospitals. You will be part of a tight knit crew that looks out for each other, backed by training, ongoing development and the knowledge that your work truly matters.

Your Key Responsibilities
Patient Care & Support

• Deliver compassionate, person-centred care during patient transfers and enhanced observations.
• Support Registered Mental Health Nurses (RMNs) and other healthcare professionals in managing patient needs.
• Promote patient dignity, respect, comfort and wellbeing at all times.

Safety & Crisis Management

• Respond calmly and effectively to challenging situations, crises and emergencies.
• Use effective communication and verbal de-escalation techniques to minimise distress and maintain safety.
• Follow safeguarding procedures to protect vulnerable adults and children.
• Support safe patient transfers in accordance with company policies and procedures.

Teamwork & Leadership

• Work collaboratively with colleagues, healthcare professionals and external organisations.
• Take a leadership role during informal patient transfers when appropriately trained and authorised.
• Demonstrate professionalism, accountability and effective communication throughout each shift.

Operational Responsibilities

• Drive Prometheus ambulances when required, subject to appropriate licensing and authorisation.
• Complete accurate documentation, patient records and incident reports.
• Carry out vehicle and equipment checks to ensure operational readiness.
• Maintain confidentiality and comply with data protection requirements.

About us
Prometheus is a specialist mental health services provider, delivering secure patient transport and complex care to NHS Trusts and healthcare providers across the UK. We are proud to be part of the RCI Group.

Salary: £14 to £16 an hour
Contract: Bank
Working pattern: Part-time
Location: Warrington, WA2 0XP

Essential Requirements

• Valid NMC registration (RMN) with a minimum of two years' post-registration experience.
• Full UK driving licence covering manual and automatic vehicles.
• Right to work in the UK.
• Enhanced DBS clearance.
• Strong clinical assessment, risk management and crisis intervention skills.
• Excellent communication, teamwork and leadership abilities.
• Ability to remain calm, professional and decisive in challenging situations.

Employee Benefits

• Employee Assistance Programme (EAP).
• Free on-site parking at company bases.
• Free company uniform.
• Company-provided mandatory training.
• Enrolment in The People's Pension scheme, subject to eligibility.

Equality, Diversity & Inclusion
Prometheus Safe and Secure is committed to providing an inclusive workplace where everyone is treated with fairness, dignity and respect.

We welcome applications from individuals of all backgrounds and make recruitment decisions based on relevant skills, qualifications and experience. We are committed to equal opportunities and providing reasonable adjustments throughout the recruitment process.

Apply through our website