Job Advert
Bookings Coordinator
Location: Woodland & Glendon Wood Hospital – Rothwell Grange
Hours: 37.5 per week, Full-Time

Summary:
Exciting opportunities have arisen for a Bookings Coordinator to join our successful and dedicated Hospital Administration Team based at Rothwell Grange. Woodland and Glendon Wood Hospitals provide services for both NHS and Private patients.

The Woodland hospital in Kettering has four theatres operating 6 days a week, covering a diverse range of elective services including Orthopaedic, Spinal, Pain, General surgery, Weight loss Surgery, Cosmetic Surgery, Urology, Gynaecology, ENT and Ophthalmology. We have a 23 bedded inpatient ward and 19 Day case Rooms / Bays. We also have a pharmacy and radiology services at the hospital.

Glendon Wood Hospital works closely with Woodland Hospital with staff moving across both sites in support of activities. Glendon Wood Hospital has 2 laminar flow theatres and a designated endoscopy suite as well as outpatients, physiotherapy unit and a full imaging suite including CT, MRI and mammography.

The role:
You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment, where you will be valued for your skills and expertise.

As a Bookings Coordinator you will need to be data literate and able to manage and prioritise your workload.

High-level duties include:

• Inpatient Bookings
• Self-Pay, Insured and NHS Patients
• Patient telephone and email enquiries
• Patient Waiting Lists and RTT patient pathways
• Effective Theatre List Management
• Internal Funding Requests (IFR)
• Daily reports / KPI’s

What you will bring with you:

• Proven track record of achieving targets whilst maintaining an outstanding level of customer service
• The ability to work under pressure whilst remaining patient / consumer focused
• Excellent verbal and written communication skills
• Proficient computer skills to include Excel and Word
• A flexible and positive attitude

Why join us?
At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:

Health, Wellbeing & Financial Security

• Private Medical Cover, with the option to add your partner and dependants
• Discounted Bupa Dental Insurance
• Life Assurance (Death in Service) x3 your base salary
• Private Pension, with Ramsay matching up to 5% after a qualifying period
• Employee Assistance Programme

Work–Life Balance

• 25 days annual leave + bank holidays, with the option to buy or sell additional days
• Flexible shift patterns, where possible
• Family friendly policies including enhanced parental leave
• Volunteer leave to support causes that matter to you

Career Development & Recognition

• Training and Development via the Ramsay Academy to support your career development
• Colleague recognition programme to celebrate our people

Lifestyle & Everyday Perks

• Access to our benefits platform, offering a wide range of discounts
• Cycle2Work scheme
• Subsidised staff restaurant, where possible
• Free parking on site, where possible

We are committed to equality of opportunity for all.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it.