Job Summary
Coordination Centre Clinical Nurse Specialist. Hours: 30 - 37.5 per week. Location: Peace Hospice, Watford. Salary: Rennie Grove Peace Band 7 - £47,810 - £54,710 per annum (pro rata). Closing date: 07 October 2026 at 12 noon. Interview date: To be confirmed.

The role of Coordination Centre Clinical Nurse Specialist is to be part of a small team of senior nurses who are responsible for the clinical coordination of care for patients and families referred to Rennie Grove Peace.

Main duties of the job

• Being the point of contact for patients, families, clients and professionals who contact the hospice, dealing with all clinical enquiries.
• Providing clinical oversight and triage for referrals to ensure that the patients and family members get the right Rennie Grove Peace service in a timely manner.
• Developing the Coordination Centres nursing role to ensure it provides a responsive, evidence based and high-quality service to beneficiaries and professionals.
• Working as a Specialist Palliative Care CNS in a different Rennie Grove Peace clinical setting on a monthly basis to maintain and develop skills.
• The post holder will undertake activities such as audits and case review in order to improve the Coordination Centre Service.
• Contributing to the wider strategic development of the hospice and help to translate local and national strategy relating to hospice care and Rennie Grove Peace to implement and deliver an effective service.
• Act as a Rennie Grove Peace ambassador within the community.

About us
At Rennie Grove Peace, we provide palliative and end of life care support within Buckinghamshire and Hertfordshire in four stages: Early Support, Living Well, Dying Well and Bereavement Support. Our patient services are available to adults and patients transitioning into adult services (16 to 25 years.) Bereavement support is offered for all ages to families of patients and those around them. We are proud to offer care in the place that best suits the individuals needs, whether at home, a care home, a short stay in our inpatient unit, in the community, or our Living Well Centre facilities. As a hospice care charity, we have offered this support, free of charge, for over 40 years. Our staff team of 340+ includes a wide range of patient-facing disciplines plus operational support based in Watford, Tring, St Albans, Chalfont St Giles and Berkhamsted. The Charity is one of the larger UK hospice charities, reaching a GP population of 797,037 of whom 75% live in Hertfordshire and 25% in Buckinghamshire. Looking after over 4,500 patients a year, as well as those around them, is a huge privilege, one we could not achieve without the incredible support of our 1600 strong volunteers. Our multidisciplinary team helps people to live well and receive support when they need it the most. We're here to help the whole family cope during the most difficult of times, early in diagnosis, during a patients illness and, if needed, when those around them are dealing with grief and bereavement.

Job responsibilities

• Demonstrate clinical excellence and maintain consistently high standards of nursing and palliative care.
• Act as a role model demonstrating high standards of care and providing clinical leadership for colleagues.
• Advise and support on patients with complex needs and their families at home, maintaining an approach that incorporates physical, psychological, social and spiritual aspects of care, in accordance with the Rennie Grove Peace mission and values.
• Effectively allocate and support team members to implement the care plan, monitoring and evaluating the care provided, and deliver practical nursing care when appropriate.
• Ensure all written and verbal communication is constructive, effective, accurate and appropriate.
• Be responsible for developing and maintaining effective working relationships with community professionals, support services and members of other hospices and palliative care teams, providing clinical expertise, specialist advice and support as requested.
• Demonstrate a research-based approach to nursing and participate in on-going Rennie Grove Peace research.
• Identify risk and lead risk management involved in patient care and lone working, implementing learning outcomes from recorded incidents.
• Act as a mentor for new staff and oversee successful completion and timely sign off of their baseline competencies.
• Carry out individual performance review process - annual and mid-year reviews - for any direct reports and complete personal development plans.
• Participate fully in the orientation/mentorship of new staff.
• Supervise and teach Rennie Grove Peace trained staff.
• Provide specialist palliative care training to multi-disciplinary team colleagues and nursing hope colleagues within the community.

Person Specification
Qualifications
Essential

• Registered Nurse.
• Degree Level or modules in Palliative Care or another relevant subject.
• Evidence of continuous personal and academic development.
• Proven palliative care experience.
• Proven experience of managing people/strong clinical leadership.
• Proven experience of effective team working.
• IT literate including a good knowledge of Excel Word, a clinical IT system.
• Excellent written and verbal communication skills.
• Good organisational skills.
• Teaching and presentation skills.
• Advanced assessment skills and specialist symptom control knowledge to plan, implement and evaluate nursing care.
• Drive and enthusiasm with a positive approach.
• Caring and empathetic approach.
• Flexible approach and attitude to working.
• Commitment to Rennie Grove Peace hospice care aims.
• Sensitivity and understanding to the needs of your team and customers, many of whom may have experienced Rennie Grove Peace Hospice care services or be bereaved.
• Be a perfect match with our values: we are caring and compassionate, we engage and empower, we strive for excellence, we develop and innovate, we respect and value.

Desirable

• Nurse Prescriber/commitment to successfully achieve this qualification.
• Advanced assessment skills training/commitment to attend this training within one year of being appointed to the position.
• Experience of teaching within a clinical setting.
• Experience of successfully implementing and supporting change.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.