Job summary
Join Our Team

Are you an experienced administrator with strong leadership skills and a passion for delivering high-quality patient services?

We are seeking an enthusiastic and highly organised Deputy Breast Screening Administrative Services Manager to support the delivery of an efficient, responsive and patient-focused administrative service within the West Berkshire NHS Breast Screening Service.

This is an exciting opportunity to play a key role in the NHS breast screening programme, supporting the early detection of breast cancer and helping to improve outcomes for thousands of women across Berkshire.

Main duties of the job
Support the management and coordination of the administrative functions of the West Berkshire Breast Screening Service. Provide day-to-day leadership, supervision and support to administrative staff. Deputise for the Breast Screening Administrative Services Manager when required. Ensure compliance with NHS Breast Screening Programme standards, national guidance, government targets and Trust policies. Monitor and support administrative performance against key operational objectives. Assist with training and staff development. Support service improvement projects and the implementation of new processes. Investigate and resolve administrative issues, escalating where appropriate.

About us
Diversity makes us interesting... Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 or 0118 322 5342.

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Job responsibilities

• Assists the Breast Screening Administrative Services Manager to ensure the operation of an efficient and effective administration service that meets the needs of the Breast Screening Service; will include monitoring performance against set targets
• In the absence of the Breast Screening Administrative Services Manager, prioritises and plans the daily activities of the administrative service, ensuring a consistent level of service delivery; works in cooperation/conjunction with other staff groups
• In the absence of the Breast Screening Administrative Services Manager takes responsibility for the management of administrative staff annual leave; ensures that leave requirements are balanced against service needs and that Trust and departmental leave policies are followed
• Liaises with Lead Radiographer regarding rotas to ensure that predicted numbers are correct; adjusting clinics as necessary taking into account staffing levels and equipment issues

Person Specification
Education/Qualifications
Essential

• GCSE or equivalent in English and Mathematics , grades A-C
• Evidence of a good level of computer literacy
• Good general education to 'A' level or NVQ 4 in Business Administration /Customer Care or acquired equivalent experience

Experience
Essential

• Evidence of recent and extensive administration experience, ideally within a healthcare setting
• Working knowledge of NHS Cancer Screening Programmes

Desirable

• Staff supervision experience within the workplace

Skills and Knowledge
Essential

• Good working knowledge of Microsoft Word, Excel etc. with ability to manipulate and present data
• Good understanding of relevant national legislation & targets, and the NHS Breast Screening Programme guidelines

Desirable

• Attendance on leadership / assertiveness training

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.