Job summary
The post holder must understand all aspects of a patient's pathway from referral to treatment including the following:

• Reading and understanding patient case notes
• Receipt and entry of the referral
• Booking and cancelling outpatient appointments
• Post session recording of outpatient attendances
• Adding patients to day case / inpatient waiting lists
• To Come In (TCI) offers, deferred treatment and pause periods
• Admitting, transferring and discharging patients
• RTT status code at all points of the patient pathway
• How to correct PAS entries.

Adding / removing patients on the Patient Tracking List (PTL) and ensuring patients are booked in accordance with the Trust Elective Access Policy.

Ensure PTL records are accurate by cross checking with a range of sources from patient letters to patient case notes.

Please see Job Description for full details

Main duties of the job
The post holder must understand all aspects of a patient's pathway from referral to treatment including the following:

• Reading and understanding patient case notes
• Receipt and entry of the referral
• Booking and cancelling outpatient appointments
• Post session recording of outpatient attendances
• Adding patients to day case / inpatient waiting lists
• To Come In (TCI) offers, deferred treatment and pause periods
• Admitting, transferring and discharging patients
• RTT status code at all points of the patient pathway
• How to correct PAS entries.

Please see Job Description for full details

About us
Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more information, please access the following link: Apply through our website

Job responsibilities
In summary the post holder will have:

• Excellent knowledge of the 18 week rule suite and associated guidelines and presviosu NHS experience.
• Experience of clinical systems and referencing clinical documents and diagnostic results.
• The ability to actively manage the administrative processes associated with patient pathways and review the functioning and effectiveness of clinical teams.
• The ability to work effectively as part of the onsite validation team to ensure that pathways are validated and corrected.
• The ability to ensure extensive feedback on validations completed on a pathway basis and to give an audit trail of the validations fulfilled on a daily basis.
• To be able to utilise the MS Excel application as required to record validations.
• To be able to communicate well with all team members including multidisciplinary teams as well as patients and relatives as required.

Person Specification
Education
Essential

• Educated to GCSE standard or equivalent
• Achieved Grade C in English Language & Maths GCSE or equivalent.

Desirable

• Educated to A Level standard or equivalent.

Experience
Essential

• Previous experience in RTT validation.
• Previous administrative or clinical experience
• Use of Electronic Patient Record or other hospital patient administration systems.

Desirable

• Knowledge of iCS, Sunquest ICE, CRIS (PACS) or similar hospital systems.

Skills & Knowledge
Essential

• Good oral and written communication.
• Ability to work well with other departments and staff groups.
• Strong knowledge of MS Office and MS Outlook

Desirable

• Good knowledge of the processes within a hospital setting.

Attributes
Essential

• Ability to use initiative
• Ability to work under pressure.
• Ability to work independently and proactively.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.