SEHSCT Statutory Residential Manager Band 7
Branch: Lisburn Area (SEHSCT)
Location: Drumlough House ( EPRC )
Salary: Band 7 (£47,810 - £54,710)
Contract Type: Permanent
Opening date: 11/11/26
Closes: Wed, 25 November 2026 @ 5:30 PM
Interview Dates: TBC
Notes: Online and manual applications accepted.

Important Information
If you are submitting a manual application, please post it to: Recruitment Shared Services, Rosewood Villa, Longstone Hospital Site, 73 Loughgall Road, Armagh, BT61 7PR.

Applications received after the advertised closing date/time cannot be considered, so please allow enough time for postage.

A waiting list may be created for similar posts that may arise while the waiting list is live, this may include temporary or part-time posts. This will be managed in line with the updated HSC waiting list principles effective from 1 April 2026.

Where a part-time waiting list is required, one part-time waiting list will be created- regardless of any specific hours advertised, this waiting list will cover all future vacancies where part-time posts arise. A part-time post is defined as any post that has less than 37.5 hours per week.

Please remember to save or print a copy of the job description before submitting your application, as it will not be accessible afterwards.

Flexible Working
We welcome flexible working requests from day one. All HSC organisations offer a range of flexible working options. The options available for this post will depend on the requirements of the role.
Find out more about flexible working options on our website.

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Full job description documents:
Job Description & Personnel Specification
Recruitment & Selection Procedures

Registered Manager - Statutory Residential Homes (Band 7)
Job Title: Registered Manager - Statutory Residential Homes
Band: Band 7
Directorate: Primary Care and Older People
Initial Location: Drumlough House, Lisburn
Reports To: Statutory Residential Care Services Manager
Accountable To: Director of Primary Care and Older People
Flexible Working Provisions Available: Full Time hours (Monday - Friday) but shift pattern and on-call duties are required

Job Summary
The Registered Manager will be responsible and accountable for the delivery of safe, effective, high quality, person centred care. The Registered Manager is responsible for the operational management of the service and the provision of services in accordance with Residential Care Homes Regulation (NI) 2005 and the Residential Care Homes Minimum Standards (August 2011). The service provides long and short term care to service users with a diagnosis of dementia.

Key Duties / Responsibilities
Clinical / Professional / Specific Managerial Responsibilities

• To be eligible to register and to maintain registration under legislation with appropriate regulatory body.
• To provide a high quality service that promotes person centred values and human rights in the delivery of care and services.
• To provide professional support and to lead and manage the team of staff to deliver person centred services.
• The Manager must ensure that every service user has an individual signed care plan which is monitored and reviewed in accordance with requirement.
• To introduce, develop, implement, monitor and maintain systems that will ensure the service is operating in line with corporate and legislative requirements.
• To design and use information systems, which ensure the effective organisation of the service.
• To facilitate inspections by RQIA and to ensure the service delivered adheres to the Minimum Residential Care Homes Standards.
• To ensure that professional standards and legal requirements are maintained at all times, ensuring best practice, good risk management strategies and measurable standards that support principles of Social and Clinical Governance.
• To ensure that safe practices are present in all activities relating to client care, by ensuring that systems are in place to guide, monitor and evaluate risk and the standard of care provided on a regular basis.
• To ensure that systems and protocols are developed to ensure compliance with measurable user standards and managements standards.
• To participate in regular peer audit and use this to measure and improve the performance of Care Provision services.
• To oversee the implementation of rostering systems which will ensure equitable distribution of work, which will in turn ensure care services are user focused, reliable, consistent, responsive and meet assessed client need.
• To provide a skilled workforce, through the development of systems, which ensure that training needs are assessed and training strategies are developed to address these. Systems will include staff supervision, staff appraisal, capability and competency of the workforce. Individual training and development records which meet corporate and legislative requirement as well as individual need.
• To oversee and ensure competency of the senior team in the training and administration of medications and the day to day management role.
• To develop a culture where training is valued and where the learning is transferred into knowledge and integrated into practice.
• To be responsible for disseminating and cascading information to all staff in the facility through team meetings.
• To promote good working relationships and to proactively engage with all partners in all matters relating to the service.
• To ensure to maintain professional qualifications in line with registration and professional requirements. To attend mandatory training in line with corporate and legislative requirement. To attend training relevant to the post as agreed with Line Manager.

Generic Managerial Responsibilities (Operational and Strategic Context)

• To ensure key objectives are met in relation to activity levels, quality standards, staffing profiles and service development across residential care.
• The Manager must strive to ensure information records are accurate and information is recorded in a timely fashion and use this information to gain knowledge about practice and the service.
• The Manager must ensure that there is a robust communication system within the service which ensure effective communication system for all staff.
• The Manager will promote effective working relationship with members of the multi-disciplinary teams, Psycho Geriatricians, GPs etc to ensure client is in receipt of holistic care.
• The Manager will promote collective leadership within the team and ensure staff are motivated to promote quality improvement and improve practice.
• To participate in the designing and implementation of processes to evaluate the impact of care and services, including outcomes and stakeholder satisfaction.
• To ensure risk assessments are completed in order that service is provided in a manner which minimises risk to service users and staff.
• To fully investigate accidents, incidents, complaints and to identify preventative action which will prevent, minimise a re-occurrence in liaison with Risk Management Department. To share the learning from these and to amend practice, procedure or policy when required.
• The Manager will promote the Trust's Complaints Procedure and to ensure that systems are in place to ensure that the appropriate action is taken.
• The Manager will develop a culture where complaints are regarded positively as a way to improve service delivery, be ensuring that staff are trained in dealing with complaints in a person centred way and that complaints are analysed formally with the team on an annual basis with a view to improvement.
• To participate in investigations including but not limited to adult safeguarding, grievance, capability, working well together and disciplinary.
• To proactively manage absence in line with corporate policy.
• The Manager must ensure that systems are developed to ensure that Social and Clinical Governance Standards are met and that risks, general and individual are identified and minimised.
• To operate within allocated budget and to ensure financial governance.
• The Manager must be involved in workforce planning and recruitment and take a leading role in the organising of training and development of staff.
• All staff will have appropriate Induction Training and have access to regular supervision and that ongoing training needs are identified.
• The Manager must ensure all staff have an annual appraisal and personal development plan linked to the Trust standards and corporate plan and the Knowledge and Skills Framework.
• The Manager must lead staff through periods of change and ensure that they are prepared for this, promoting change as a positive opportunity.
• The Manager will lead by example and promote appropriate relationships, effective communication and equality of opportunity for all staff.
• The Manager should, with the support of his/her Line Manager, identify own training and development needs.
• The Manager must work with all staff within the Trust (Operational and Support Teams), the Senior Manager for Older People and other management colleagues to ensure that best practice is shared and the service is developed.
• To be responsible to the maintenance of the service to ensure that the service is robust and functioning across the operating period.
• To provide managerial cover to other services within Care Provision such as Day Centres and Supported Living Facilities when their Registered Manager is on leave and to make decisions regarding complex client related issues and staffing issues.

Human Resource Management Responsibilities
The Organisation supports and promotes a culture of collective leadership where those who have responsibility for managing other staff:

• Establish and promote a supportive, fair and open culture that encourages and enables all parts of the team to have clearly aligned goals and objectives, to meet the required performance standards and to achieve continuous improvement in the services they deliver.
• Ensure access to skills and personal development through appropriate training and support.
• Promote a culture of openness and honesty to enable shared learning.
• Encourage and empower others in their team to achieve their goals and reach their full potential through regular supportive conversation and shared decision making.
• Adhere to and promote Organisational policy and procedure in all staffing matters, participating as appropriate in a way which underpins The Organisation's values.

Raising Concerns - Responsibilities

• The post holder will promote and support effective team working, fostering a culture of openness and transparency.
• The post holder will ensure that they take all concerns raised with them seriously and act in accordance with the Trust's 'Your Right to Raise a Concern (Whistleblowing)' policy and their professional code of conduct, where applicable.

General Requirements
The post holder will be required to:

• Ensure the Organisation's policy on equality of opportunity is promoted through his/her own actions and those of any staff for whom he / she has responsibility.
• Co-operate fully with the implementation of The Organisation's Health and Safety arrangements, reporting any accidents / incidents / equipment defects to his / her manager, and maintaining a clean, uncluttered and safe environment for patients/clients, members of the public and staff.
• Adhere at all times to all Trust policies/codes of conduct, including for example: Smoke Free policy; IT Security Policy and Code of Conduct; standards of attendance, appearance and behaviour.
• Contribute to ensuring the highest standards of environmental cleanliness within your designated area of work.
• Co-operate fully with regard to Trust policies and procedures relating to infection prevention and control.
• Take responsibility to minimise the Trust's environmental impact wherever possible. This will include recycling, switching off lights, computers, monitors and equipment when not in use. Helping to reduce paper waste by minimising printing / copying and reducing water usage, reporting faults and heating / cooling concerns promptly and minimising travel.
• All employees of the Organisation are legally responsible for all records held, created or used as part of their business within the South Eastern Trust including patients / clients, corporate and administrative records whether paper-based or electronic and also including emails. All such records are public records and are accessible to the general public, with limited exceptions, under the Freedom of Information act 2000, the Environmental Information Regulations 2004, the General Data Protection Regulations (GDPR) and the Data Protection Act 2018. Employees are required to be conversant with the South Eastern Trust policy and procedures on records management and to seek advice if in doubt.
• Take responsibility for his / her own ongoing learning and development, in order to maximise his/her potential and continue to meet the demands of the post.
• Represent The Organisation's commitment to providing the highest possible standard of service to patients/clients and members of the public, by treating all those with whom he/she comes into contact in the course of work, in a pleasant, courteous and respectful manner.

This Job Description will be subject to review in the light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

It is a standard condition that all Trust staff may be required to serve at any location within The Organisation's area, as needs of the service demand.

eHealth
The South Eastern Health & Social Care Trust has invested in eHealth to deliver better, faster, safer care to our community and is committed to supporting staff to utilise associated information systems that directly and indirectly inform care. Trust staff are therefore required to commit sufficient time to ensure that they acquire and/or retain the core technology skills required to support their role.

Personal and Public Involvement (PPI)
Staff members are expected to involve patients, clients, carers and the wider community where relevant, in developing, planning and delivering our services in a meaningful and effective way, as part of the Trust's ongoing commitment to Personal and Public Involvement (PPI).
Please use the link below to access the PPI standards leaflet for further information.

Personnel Specification
Job Title and Band: Registered Manager - Residential Homes, Band 7
Department / Directorate: Primary Care and Older People's Services
Salary: Band 7
Hours: 37.5 hours p/w (Monday - Friday) but shift pattern and on-call duties are required

Essential Criteria
Shortlisting will be carried out on the basis of the essential criteria set out in Section 1, using the information provided by you on your application form. Proof of qualifications and/or professional registration will be required if an offer of employment is made.

Section 1 essential criteria are measured at shortlisting by application form: E1 Qualifications/Registration (a professional social work qualification registered with NISCC, or a first level Registered Nurse on the NMC register, or Allied Health Professions registered with the Health Professions Council, plus four years practice experience including at least two years relevant experience in a Health and Social Care setting; or a Level 5 Diploma in Leadership for Health and Social Care Services (Adult Residential Management) Northern Ireland, or Level 5 Diploma in Leadership and Management in Health and Social Care Services (Northern Ireland), plus four years practice experience including at least two years relevant experience); E2 To either be, or eligible to be, registered with NISCC or NMC or other Health and Social Care Professional Body; E3 Minimum of four years practice experience in any Health and Social Care setting, including at least two years relevant experience; E4 Hold a current full driving licence valid for use in the UK and have access to a car on appointment (waived for applicants whose disability prohibits driving but who have access to approved transport).

Section 2 essential criteria are measured at interview or selection: E5 Knowledge and understanding of the current legal responsibilities of the post and standards for the service including person-centred services; E6 Will maintain registration with the relevant regulatory body and intends to manage the service in accordance with relevant legislation and DHSSPS Minimum Standards; E7 Knowledge criterion (interview/test).

As part of the Recruitment & Selection process it may be necessary for The Organisation to carry out an Enhanced Disclosure Check through Access NI before any appointment to this post can be confirmed. To access a copy of the Access NI Code of Practice, click the link provided. The South Eastern Health & Social Care Trust has guidance on the Recruitment of People with Criminal Convictions, available via the link provided.

Protecting and using your information
To access a copy of the Trust's Data Protection Policy Statement, use the link provided.

The Organisation is an equal opportunities employer. Please use the link provided for further information.

Successful applicants may be required to attend for a Health Assessment. They can expect to be placed at the minimum point of the pay scale, although a higher starting salary within the range of the pay band may be available if the person appointed has experience relevant and equivalent to the post. Request for recognition of previous service with non-direct NHS/HSC organisations towards starting salary and incremental credit must be made via the Retained Recruitment team within 3 months from commencement of employment. Requests made after 3 months will not be considered. If the successful candidate is an existing HSC employee moving to a higher band, AfC Pay on Promotion will apply. Successful applicants are able to request Flexible Working from the 1st day of their employment, including Full-time working, Fixed working patterns, Part-time working, Flexi-time, Compressed/elongated hours, Average hours working patterns, Term-time working, Job-share or Homeworking for some or all of the working pattern, depending on the role being undertaken.

All staff are expected to display the HSC Values at all times.