Job summary
South Leicestershire Medical Group are looking for a compassionate and motivated Healthcare Assistant to join our friendly and supportive team. This is a rewarding opportunity to make a real difference within the local community by supporting our patients with high-quality care in a professional and welcoming environment.

As part of our team, you will work alongside experienced clinical and non clinical team who are passionate about delivering excellent patient care.

What we can offer?

• Full time/part time hours available
• Competitive salary
• Annual leave increasing with long term service
• NHS pension
• NHS Blue Light Discount
• Salary Sacrifice Scheme (T&C's apply)
• Mental Health first aiders
• Access to NHS employee mental health support
• Guest speakers at Protected Learning Time meetings
• Continued personal and career development opportunities
• Free tea & coffee
• Summer and Christmas social events
• Free on-site parking

Main duties of the job
The successful candidate will support the clinical team in delivering high-quality patient care and ensuring a positive patient experience. Duties will include assisting within clinics, carrying out basic clinical observations, preparing rooms and equipment, supportive administrative tasks where required and helping maintain a safe, clean and efficient working environment. You will work closely with clinicians, patients and colleagues as part of a busy and supportive team, playing an important role in the day to day running of the service and partnership.

About us
South Leicestershire Medical Group is a dynamic, progressive, and supportive place to work and are proud of our clinical care and innovation. We currently have a diverse clinical team supported by a progressive administrative structure, caring for a total of 25,000 patients over six sites in the South of Leicestershire, covering Market Harborough, Fleckney and Great Glen.

Why join us?

• Great location easily accessible from Leicester and surrounding areas, with the added benefit of working in a semi-rural community.
• Recognised training practice
• Research, as one of the only few Level 4 NIHR research practices nationally, we're at the forefront of primary care research.
• Well-being, focused culture. We value and actively support staff wellbeing and promote a healthy work-life balance.
• Innovation by nature, we invest in cutting-edge technologies and systems to enable flexible, efficient working including Rapid Health, GP Autopilot, Abtrace and Health-tech1.
• Strong development support, we offer a wide range of opportunities for clinical development, additional training and career progression.

Job responsibilities
The successful candidate plays a vital role in supporting the clinical team to deliver high-quality, patient-centred care within the practice. Working under supervision of GPs and practice nurses, the successful candidate will undertake a variety of clinical duties including blood samples, performing NHS health checks, recording observation such as blood pressure, height, weight and BMO and assisting in routine clinical procedures.

The successful candidate ill be responsible for maintaining accurate patient records, ensuring all clinical activity is documented appropriately within the clinical system, and adhering to practice policies relating to confidentiality, safeguarding, infection prevention and control, and health and safety. They will be expected to maintain clinical equipment, ensuring treatment room are clean, safe and fully stocked, and contribute to the smooth running of clinical services.

The post holder will work collaboratively as part of a multidisciplinary team, remonstrating excellent communication skills and a compassionate approach when caring for patients. They will actively participate in training, practice meetings, and professional development activities to maintain and enhance their knowledge and skills while supporting the delivery of safe, effective and responsive healthcare services.

Qualifications
Essential

• Healthcare qualification such as NVQ level 2/3 in health and social care, care certificate or equivalent
• GCSE grade A to C in English and Maths

Experience
Essential

• Previous experience working within a GP practice
• Caring and compassionate approach
• Good communication
• Ability to work effectively within a team
• Willingness to learn and undertake training
• Understanding of patient confidentiality and professional boundaries
• Experience with clinical systems, SystmOne

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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