Job summary
Up to 37.5 Hours per week (Initial Contract will be fixed term for 12 months)

Please you will be based at Friarage Hospital and opportunities on various wards

Clinical support workers (CSW) play a vital role in providing excellent care to patients across all NHS care settings. They can help patients with social and physical activities, personal care, mobility, mealtimes, booking appointments etc.

CSWs can work in hospitals, GP practices, people's own homes or in the community; roles can vary depending on the environment in which they work.

They can work with many different patient groups, of all ages, including those receiving acute care, people with learning disabilities, physical disabilities or mental health conditions, and in maternity services.

The CSW role can also lead to a range of career opportunities. With the right support, those who exemplify the skills and core values essential to delivering high-quality, compassionate care could, and can, go on to become our future nurses, nursing associates and midwives.

The successful candidates will have excellent communication and basic IT skills and you must be able to work on your own under appropriate supervision. You will also be required to complete the care certificate within 6 months probationary period.

Please note if you are based in the Community, you must have access to a vehicle for work purposes to meet the requirements of the role.

Main duties of the job
Post holders will be appointed at band 2 or band 3 depending upon qualifications.

Band 2 requirements - willingness to undertake all relevant training and qualifications if wishing to develop into a band 3 role.

Band 3 requirements - Numeracy and Literacy Level 2 or GCSE equivalent (A-C/ 4-9)

Care certificate

Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3:

• Theoretical knowledge
• Experience of a range of care and related procedures
• clinical observations
• knowledge of relevant legislation

About us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.

Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.

We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.

We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.

Details
Date posted: 19 October 2026
Pay scheme: Agenda for change
Band: Band 2
Salary: £25,272 to £27,476 a year per annum (pro rata)
Contract: Fixed term
Duration: 12 months
Working pattern: Full-time, Part-time
Reference number: 328-CSW-FHS-8038275-A
Job locations: Friarage Hospital, Northallerton, DL6 1JG, United Kingdom

Essential skills and qualifications

• Excellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communication.
• Time-keeping, planning and prioritisation skills.
• Basic IT skills to use electronic patient records and other Trust systems to update basic patient information from personal care and associated activity.
• Basic analytical, numerical, literacy and judgement skills
• Insight into behaviours and skills of a carer and the need for effective team work.
• Understanding work-related boundaries.
• Awareness of GDPR and the need for confidentiality
• Must complete the care certificate within the 6 months probationary period and 'on the job training'; instruction will be provided - this is an NHS entry level requirement.
• Experience of working in health or social care.
• Experience of undertaking and recording clinical observations and escalation of changes or findings.
• Numeracy and Literacy Level 2 or Maths & English GCSE (English Language or English Literature) A-C/4-9 or Maths & English O Level/GCE A-C or Maths & English CSE Grade 1 or NARIC/ENIC which compares the qualification to UK GCSE (https://www.enic-naric.net/)
• Care Certificate (if you don't hold this certificate, you would be expected to complete this during your first 6 months of employment)
• Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3: Theoretical knowledge, Experience of a range of care and related procedures, Clinical observations, Knowledge of relevant legislation

Desirable

• Familiarity with current NHS and social care policies.
• Experience of working in a care role.

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details
Employer name: South Tees Hospitals NHS Foundation Trust
Employer's website: https://www.southtees.nhs.uk/

For questions about the job, contact: Joanne Jackson, Nursing Workforce Data Analyst, joanne.jackson45@nhs.net, 01642837998

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