Ref 19292
Division/Department Hospice | Hospice Inpatient (0101)
Location Onsite - Hospital/Hospice
Employment type Full-time
Salary Competitive
DBS required Enhanced
Hours 37.5
Closing date 23/08/2026
DescriptionWe are looking for an experienced Head of Hospice Services to join our Hospital. In this role you will exercise overall responsibility for hospice services (inpatient unit, day services, community specialist palliative care team, hospice@home and lymphoedema services and social work and bereavement services) ensuring the delivery of safe outstanding quality care for our community.
St John’s Hospice provides a wide range of specialist palliative care and lymphoedema services to patients and families residing in North and West London ICB. The Hospice compromises a 17 bedded Inpatient unit, Wellbeing Centre, Community Specialist Palliative Care service, Hospice@Home service, Lymphoedema service and Social Work and Bereavement service.
In total, the hospice supports approximately 1,500 direct beneficiaries each year and when support to friend and family members is included, the hospice reaches over 4,000 patients and family members each year.
St John & St Elizabeth Hospital is a leading private hospital in London, offering a comprehensive range of specialist medical treatments, clinics and diagnostic services from a team of world-class consultants, supported by a dedicated team of clinical and non-clinical staff.
We are known for our exceptional standards of care, excellent nursing standards, and cutting-edge medical treatments.
We have 170 years of history and are looking for people to join us for the next chapter. We are very unique as the only truly charitable private hospital in London and as a charity, every private patient treated helps support our on-site community hospice.
Key responsibilities of the Head of Hospice Services?- To work closely with all Heads of Hospice Departments to support them in delivering safe outstanding quality care for our community
- To be responsible for the safe running of hospice services and cover in the absence of other Hospice Management Team members.
- To be responsible for workforce management.
- To lead on all clinical regulatory requirements in conjunction with the Chief Nursing Officer
- To advise and support staff, demonstrate a high level of competence in the specialty and broaden your remit in line with current evidence-based knowledge and training.
- To ensure quality assurance within all clinical services.
- To promote and maintain high quality patient care at all times.
- To ensure all safety aspects of patient care is maintained.
- To take overall responsibility for all clinical services.
- To ensure all staff work in accordance with HJE policies, procedures and protocols.
- To ensure standards are in place to reflect quality care.
- To ensure patient safety is key in all aspects of service delivery and is in line with PSIRF.
- To act as Responsible Person and Project Lead for SystmOne for both the Electronic Health Record (EHR) and Electronic Prescribing and Medicines Administration (ePMA), holding accountability for its further implementation, data validation and reporting outputs, and management of the risks associated with the hospital-hospice dual-system configuration and transfer of care between settings.
Am I the right person for this role?You will have
- First Level Registered Nurse
- Degree/Master level education and post registration qualification(s) in field of expertise.
- Evidence of further Professional Development
- Management qualification.
- Significant experience in a senior nursing role within a palliative care setting
- Experience of working in or leading community/off site services
- Experience of managing and influencing standard setting within clinical care
- Clear and thorough knowledge of the clinical care required for patients within ward areas
- Experience of working in a ward environment
- Budget management experience
- Experience of working with ICBs/ external commissioners
- Track record of achievements in clinical care/service management.
- Experience of managing teams and successfully facilitating change.
- Clear and thorough knowledge on Nursing/Midwifery issues including statutory frameworks and national policy.
Why apply for this role?At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits;
When you become part of the HJE Family, these are some of the benefits you will receive:
- Private healthcare scheme worth up to £20,000 per year
- 27 days annual leave
- Blue Light Card discounts
- Interest-free season ticket loans
- Cycle to work scheme
- Free eye check-up vouchers with contribution towards lenses
- Free newspaper and media subscriptions
- Local Business discounts
- Discount in our Hospice Charity shop
- Refer a Friend scheme
- Free Cinema Society Membership offering discounted tickets
- Personal development and training courses
- Annual events and recognition awards
- Career progression and increments
- Free access to staff gym
If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.
We are an equal opportunities employer. 
